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Workplace Experience Coordinator

Canada, Bolton · Job Posted April 19, 2026
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Job Description

As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

Job Responsibility

  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols
  • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor
  • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding
  • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner
  • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building
  • Coordinate with vendors who supply services or goods to the workplace
  • Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager
  • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion

Requirements

  • High School Diploma or GED with up to 2 years of job-related experience
  • Ability to follow basic work routines and standards in the application of work
  • Communication skills to exchange straightforward information
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Strong organizational skills with an inquisitive mindset

What we offer

  • Global opportunities for professional growth and development
  • Possibility of Extension
  • Opportunity to gain valuable experience in the organization

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