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We are looking for an experienced and resourceful Workplace Experience Coordinator to support day-to-day office operations in California. This long-term contract opportunity is ideal for someone who thrives in an independent, fast-moving environment and can balance hospitality with strong administrative coordination. The role centers on creating a seamless workplace experience while managing service requests, operational tasks, and front-of-house support with professionalism and attention to detail.
Job Responsibility
Manage daily workplace operations independently, ensuring the site remains organized, functional, and ready to support employees and visitors
Serve as the primary point of contact for office-related needs, greeting guests, answering inbound calls, and delivering a high-touch service experience
Monitor and resolve workplace requests through ticketing platforms, keeping issues moving efficiently from intake to completion
Coordinate behind-the-scenes administrative activities, including document handling, scanning, record organization, and general clerical support
Use communication tools to share updates, respond to requests, and stay aligned with stakeholders across the business
Handle minor on-site technology issues when possible, using sound judgment to troubleshoot basic problems before escalating them
Adjust priorities quickly as business needs change, maintaining smooth operations while managing multiple tasks at once
Support onboarding to site procedures and participate in training activities during the initial contract period, including commuting to an assigned training location for the first several weeks if needed
Requirements
Prior experience in workplace coordination, office support, reception, or a similar customer-facing administrative role
Strong hands-on experience using ticket management systems such as Jira or Zendesk in a detail-oriented setting
Ability to work independently as the primary on-site support person with minimal supervision
Strong communication skills with the ability to interact effectively with employees, guests, and stakeholders at all levels
Strong organizational skills and an analytical mindset, with the ability to adapt quickly to changing priorities
Comfortable using workplace technology and capable of resolving basic technical issues without immediate escalation
Detail-oriented presentation and a service-oriented approach focused on delivering an exceptional workplace experience