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We are looking for a Workplace Experience Coordinator to join our team on a contract, on-call basis in Washington, District of Columbia. This role focuses on delivering exceptional service and maintaining a detail-oriented demeanor. Ideal candidates will have experience in customer-facing roles, such as luxury hospitality or other service-oriented industries.
Job Responsibility:
Provide front desk and receptionist support, including answering calls and greeting visitors in a courteous manner
Manage food and beverage arrangements for meetings, including setup and cleanup
Operate and perform maintenance tasks on coffee machines, ensuring supplies are replenished as needed
Utilize communication tools such as Slack and Microsoft Office to coordinate tasks and share updates
Maintain a neat and detail-oriented appearance, adhering to a business-appropriate dress code
Deliver high-quality customer service, staying calm and confident during busy periods or unexpected challenges
Assist with clerical duties such as scanning documents and organizing files
Respond promptly to on-call requests and provide same-day support when required
Requirements:
Previous experience in hospitality, luxury service, or customer-facing roles is highly preferred
Strong interpersonal and communication skills, with a service-oriented mindset
Proficiency in Microsoft Office
familiarity with Slack is an advantage
Ability to handle food and beverage setups with attention to detail
Comfortable working in an on-call capacity, including same-day assignments
Well-groomed appearance and demeanor, with a preference for business attire
Must be able to pass background checks and drug tests prior to onboarding
Availability to complete training and adapt quickly to varying workplace demands