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You will be in charge of ensuring a smooth operational running of our office in Paris, with a focus on ensuring the best possible working conditions for all Mirakl workers. You will be based in Paris and will oversee the day-to-day operations of our 3200m² office, ensuring all facilities are maintained to the highest standards. At Mirakl, the office is more than a workplace, it's where collective energy, collaboration and culture come alive. As Workplace Experience Coordinator, you'll be at the heart of making our offices places people genuinely want to come to.
Job Responsibility
Respond promptly to daily requests from Mirakl workers through our ticketing system
Be the go-to person for employees' needs and queries
Act as the primary contact for our business partners
Manage contracts and relationships with suppliers including cleaning services, technical maintenance, health & safety, green plants maintenance, and provision of snacks & refreshments
Proactively anticipate future needs and coordinate with vendors as required
Ensure the office complies with all health and safety regulations
Support the WPE Manager on its activity and act as their back up as needed
Develop and/or implement operational procedures and policies that streamline our workplace functions
Identify opportunities for enhancing operational standards and efficiency
Leverage AI to elevate Workplace Experience excellence
Be the logistical support for all internal events organized by various departments
Utilize your creativity and service mindset to contribute to a vibrant workplace community
Assist the Workplace Experience Manager in large event projects
Requirements
2+ years of experience in a similar Workplace, Facilities, or Office Management role (internships and apprenticeships included)
Proven track record of managing multiple priorities in a fast-paced environment with a strong service mindset
Experience working with suppliers and managing contracts or vendor relationships
Great interpersonal skills
Highly organized and detail-oriented
Proactive problem-solver
Strong written and verbal communication skills (both in French and English)
Flexible and resilient
French: Fluent
English: Professional
What we offer
100% health insurance coverage
Yoga classes, fitness sessions and team breakfasts
Swile meal voucher card
Monthly bike leasing subscription or 50% Navigo reimbursement
Enhanced parental leave, including one month of fully paid leave for the second parent
Access to tailored development programs and clear pathways for professional advancement
Regular team-building activities and company-wide offsite events