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Workplace Experience Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Sunrise

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join our team as a Workplace Experience Coordinator and play a key role in shaping the daily experience for everyone who enters our facility. We’re searching for a proactive, service-driven detail oriented who thrives in a fast-paced and dynamic environment.

Job Responsibility:

  • Serve as the first point of contact for guests, employees, and vendors entering the facility, providing a welcoming experience while issuing visitor and parking passes in accordance with security protocols
  • Answer and direct phone calls professionally, creating a positive first impression and providing accurate information or routing inquiries to appropriate departments
  • Develop presentations and confidently speak to groups of various sizes when supporting workplace initiatives or events
  • Arrange and confirm recreational, dining, and business activities on behalf of employees and visitors
  • Manage janitorial and maintenance work orders to ensure facility issues are addressed promptly
  • Coordinate workplace services including mail distribution, office supply management, and onboarding support for new employees
  • Respond to inquiries and complaints from employees, guests, and colleagues, providing solutions with a strong customer service mindset
  • Organize and manage on-site events, including securing space, coordinating setup and teardown, and arranging supply delivery
  • Follow all property-specific security and emergency procedures and notify appropriate personnel to ensure workplace safety
  • Liaise with vendors delivering services or goods to the workplace and coordinate access and service requests
  • Communicate detailed or complex information within the team and follow direction from management to support daily operations
  • Utilize established procedures and best practices to resolve operational issues and maintain an efficient workplace environment

Requirements:

  • Minimum of 1 year of experience in a client-facing customer service role
  • Preferred experience supporting meetings and events coordination
  • High School Diploma or GED required
  • Exceptional written and verbal communication skills
  • Strong ability to coordinate across teams and manage high-volume scheduling
  • Ability to prioritize multiple events and deliver results under tight deadlines
  • Strong problem-solving and troubleshooting skills during live events
  • Customer service–focused mindset with the ability to anticipate needs and remain composed under pressure
  • Highly organized, detail-oriented, and inquisitive
  • Proficiency with Canva and Microsoft Office Suite including Word, Excel, Outlook, OneNote, and Teams
  • Preferred experience with Tririga, Qualtrics, Si7, and Slack

Nice to have:

  • Preferred experience supporting meetings and events coordination
  • Preferred experience with Tririga, Qualtrics, Si7, and Slack
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 20, 2026

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