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We are looking for a Workplace Experience Coordinator to oversee front desk operations and ensure smooth day-to-day activities in a well-organized office environment. This role is based in Indianapolis, IN, and offers the opportunity to work in-person, providing excellent service to employees and visitors alike. As part of a long-term contract, you will play a key role in maintaining a welcoming atmosphere while managing administrative and operational tasks.
Job Responsibility:
Welcome employees and visitors with a courteous and attentive demeanor, issue visitor and parking passes, and adhere to security protocols
Coordinate and confirm arrangements for dining, recreational, and business activities as requested
Oversee janitorial and maintenance work orders while ensuring workplace services such as mail delivery, office supplies, and onboarding are efficiently managed
Address inquiries or complaints from employees, guests, and coworkers, providing solutions with a customer-focused approach
Plan and manage on-site events, including securing event spaces, setting up and tearing down rooms, and organizing delivery of supplies
Ensure compliance with property-specific security and emergency procedures, and promptly notify relevant parties when necessary
Collaborate with vendors to secure services or goods required for the workplace
Deliver presentations and communicate detailed information effectively to groups of varying sizes
Follow established procedures to solve straightforward problems, using clear instructions and guidelines provided by management
Maintain accurate records and documentation related to workplace operations and activities
Requirements:
High school diploma or equivalent with up to 2 years of relevant experience
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Strong organizational skills and the ability to manage multiple tasks efficiently
Excellent communication skills to exchange information clearly and with attention to detail
Ability to follow established routines and standards for workplace operations
Experience in providing exceptional customer service with a focus on accuracy and thoroughness
Familiarity with security protocols and emergency procedures
Problem-solving skills to address straightforward challenges using existing procedures
What we offer:
medical, vision, dental, and life and disability insurance