Workplace Experience Coordinator

• Office Operations: Be a warm, consistent presence in the office and ensure a positive day-to-day experience for employees and visitors
• Own the smooth running of daily operations, including making office rounds and ensuring the space looks its best
• Liaise with local vendors and service providers (cleaning, maintenance, security, building management)
• Assist with the coordination of internal meetings and events, including logistics
• Administration & Communications: Share key workplace updates and maintain a digital presence across Slack channels
• Handle in-person, email and Slack queries with professionalism and warmth
• Support new hire onboarding to ensure a smooth arrival experience
• Coordinate office resources such as supplies, snacks, equipment and furniture
• Process and monitor office-related invoices and expenses
• Support US employees navigating our corporate travel platform
• Serve as the IT liaison in the US, collaborating with the IT team to manage all aspects of laptop lifecycle (procurement, repairs, distribution to users, and inventory management)
• Remote Support: Provide administrative support to remote US employees
• Help ensure remote team members feel connected and supported as part of our broader People Experience initiatives
• Hospitality & Events: Support the planning and delivery of in-office events and activities that encourage attendance, connection and community
• Assist in running our US ‘End of Year’ celebration
• Health & Safety: Work closely with stakeholders to maintain a clean, safe and comfortable environment
• Support with basic compliance activities and keeping safety documentation up to date

• 1+ years of experience in office/workplace operations, hospitality, facilities, flexspace or employee experience
• Warm, proactive and willing to roll up your sleeves to get things done
• Reliable, organised and able to juggle multiple tasks with good attention to detail
• Strong communication skills - in person, in writing and across tools like Slack
• A team player who builds trust through helpfulness, consistency and good judgement
• Comfortable working autonomously day-to-day with guidance from a remote manager
• Growth-minded, adaptable and eager to learn

Experience in a tech or fast-paced environment is a plus

• Work-Life Balance: 25 days of annual leave with flexible working hours
• Option to Work from Anywhere for up to 30 days per year
• Home Office & Commuting Allowance: $600 budget to enhance your home office
• $80 monthly sustainable transportation allowance
• Generous Parental Leave: 16 weeks of paid maternity leave
• 4 weeks of paid leave for the second parent
• Gradual return to work program
• Community & Support: 2 paid volunteering days annually
• Employee Resource Groups dedicated to promoting diversity and inclusion
• Professional Development: $1,000 annual budget for personal professional development
• Career paths, internal mobility opportunities
• Women in Leadership Programme
• Comprehensive Onboarding: 8-week onboarding program
• Health & Insurance: 100% employer contribution for employees and their dependents for medical, dental, and vision benefits up to the set caps
• Financial Security: 401k with a 4% company match
• Short and long-term disability insurance
• Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice