Workplace Experience Ambassador Job at Beacon Hill (Nashville)

Workplace Experience Ambassador

Beacon Hill Associates is hiring for a Workplace Experience Ambassador to suppor...

Location

United States , Nashville

Salary:

21.00 - 22.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

High school diploma or GED required
2+ years of hospitality, reception, concierge, or related customer-facing experience preferred
Strong customer service and communication skills
Comfortable assisting with event setups and light furniture movement (up to 25 lbs)
Detail-oriented with strong organizational skills
Self-motivated with a positive, professional attitude
Ability to collaborate with team members
Basic computer skills and comfort using office platforms

Job Responsibility

Welcome and assist internal and external visitors while providing professional customer service
Respond to incoming questions and direct visitors to the appropriate teams or spaces
Act as a primary point of contact for front-of-house inquiries
Manage front-of-house services and maintain a professional reception environment
Coordinate meeting and event space setups including furniture, signage, and equipment
Maintain accurate records of room reservations, event calendars, and space bookings
Support facilities and operational tasks as needed
Ensure visitor interactions follow building procedures and operational guidelines
Monitor shared spaces and escalate any concerns related to safety or operations

What we offer

Company-provided shirts
Free parking onsite

Fulltime

Workplace Experience Ambassador

We are looking for a detail-oriented Workplace Experience Ambassador to join our...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, hospitality, or facilities management
Strong proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint
Excellent communication and interpersonal skills, with a focus on client relations
Ability to lead and inspire a team, fostering collaboration and positive work dynamics
Demonstrated ability to troubleshoot and resolve workplace issues effectively
Familiarity with scheduling, planning, and operational adjustments
Knowledge of workplace regulations and best practices
Experience in KPI reporting and maintaining service standards

Job Responsibility

Manage and oversee hospitality and facilities services across six designated floors, ensuring a seamless workplace experience for employees and guests
Act as the primary point of contact for troubleshooting and resolving service-related issues to enhance comfort and satisfaction
Develop and implement programming to address workplace needs and reduce potential friction for employees
Ensure all services provided align with company standards, brand image, and comply with local regulations
Lead a team of ambassadors by fostering a positive work culture, providing training, and ensuring consistent high-touch customer service
Handle leadership responsibilities such as scheduling, onboarding, coaching, and team-building activities
Monitor and adjust operational procedures as needed, documenting updates in the standard operating playbook
Communicate key developments to leadership and actively contribute to the execution of workplace strategies
Strive to meet and exceed performance goals, team objectives, and client expectations
Collaborate with service partners to deliver integrated and superior workplace experiences

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Workplace Experience Ambassador

As a Workplace Experience Ambassador at JLL, you will be the face of our organiz...

Location

Israel , Haifa

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in reception, concierge, or related customer-facing field
Excellent people skills with ability to interact with diverse client staff and varying demands
Previous experience working within high-profile corporate environments
Fluency in English and local language with strong written and verbal communication skills
Strong PC literacy with proven ability to manage daily activities using various systems
Very high attention to detail with outstanding customer service skills
Ability to maintain professionalism at all times and serve as team ambassador

Job Responsibility

Deliver core front-of-house services including visitor sign-in, badging, luggage assistance, lost and found, and package deliveries while greeting and directing candidates, new hires, and visitors
Receive, direct, and relay telephone, email, and other queries through front-of-house channels while maintaining continual awareness of onsite events to personalize visitor experiences
Undertake physical setup of meeting and event spaces following team guidelines and EHS considerations, monitoring room environments including furniture, signage, equipment, temperature, and consumables
Create and maintain up-to-date Outlook, conference room finder, and SharePoint booking systems for meeting and event spaces while coordinating daily room booking display updates
Provide high awareness of local area services including shops, restaurants, hotels, and transport to support customer needs and liaison with security and janitorial teams
Deliver timely, accurate, and personalized responses to meeting and event inquiries while working flexibly across different settings as part of the team
Support facilities team services including trouble ticket requests, mail and courier services, site inspections, space audits, and administrative tasks

Fulltime

Workplace Experience Ambassador

We are looking for a Workplace Experience Ambassador for our Integrated Facility...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in reception, concierge or related field
Excellent people skills and ability to interact with a wide range of client staff and demands
Previous experience of working within a high profile corporate environment
Fluency in English and local language
Strong PC literacy and proven ability to manage daily activities using various systems
Very high attention to detail
Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
Ability to maintain professionalism at all times and be an ambassador of the team
Be an excellent team player with the want to go above and beyond for each other

Job Responsibility

Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience
Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries
Receive, direct and relay telephone, email and other queries via front of house
Greet, assist and direct candidates/new hires/visitors and the general public appropriately
Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised
Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail
Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations
Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured
Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces
High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers

Fulltime

Senior Workplace Ambassador

In this role, you will be responsible for delivering exceptional client experien...

Location

United Kingdom , Canary Wharf, East London

Salary:

38000.00 - 40000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Recognised knowledge in hospitality or workplace experience
Ability to collaborate with diverse teams – lead by example
respectful, cooperative, accountable
Ability to quickly adapt to new devices, technology, and applications
Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, Outlook)

Job Responsibility

Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback
Recognize opportunities in the workplace experience and create programming to reduce friction for client employees
Ensure Experience/Ambassador Services are executed in a manner consistent with SLA’s, standard processes, professional brand image and compliant with applicable local laws
Lead, manage, equip and inspire a team of Ambassadors to consistently deliver high-touch customer service
Leadership responsibilities include managing, onboarding, timekeeping, delegating, scheduling, coaching, and teambuilding
Empowered to make operational adjustments as necessary, develops and documents standard operating procedures
Briefs leadership on key local developments and seizes opportunities to play a role in execution of client workplace strategy
Supports data collection, analysis, and reporting to ensure alignment with client's goals and objectives
Achieve and exceed goals including performance goals, team goals, and client’s goals and objectives
Carries culture card as a tangible representation of values, standards, and principles

What we offer

Excellent Benefits
Pension
Heal (likely typo for Health)

Fulltime

Workplace Experience Coordinator

As a Workplace Experience & Operations Coordinator based in Tokyo, Japan, you wi...

Location

Japan , Tokyo

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

3+ years of experience in office coordination, hospitality, facilities, or workplace operations
A strong operational mindset with a genuine passion for building meaningful employee experiences
Proven ability to manage multiple projects and competing priorities with exceptional attention to detail
Excellent written and verbal communication skills across email, Slack, and in-person interactions
Proficiency in Google Workspace (Docs, Sheets, Slides) and comfort using internal systems like Jira or help desk platforms
A proactive, positive, and solutions-oriented attitude - someone who thrives in fast-paced, people-first environments
Fluency English is required

Job Responsibility

Take ownership for the overall workplace experience and be empowered to identify and resolve issues end to end
Serve as the first point of contact for employees and visitors in Tokyo, Japan, delivering warm, professional hospitality while following site security protocols and issuing visitor passes
Conduct daily office walkthroughs to ensure a clean, safe, and well-stocked environment
Oversee mail, shipping and receiving, office supplies, snacks, and general inventory
Manage employee requests through the Jira ticketing system or as advised by Client
Coordinate and execute on-site and remote events: taking ownership and making real time decisions to secure space, manage AV setup and takedown, greet guests, and liaise with catering or logistics teams
Support and manage meeting rooms, all-hands spaces, and other bookable areas - helping troubleshoot calendar clashes and ensuring the environment is meeting-ready
Coordinate with external vendors and building partners for day-to-day services (cleaning, IT support, catering), ensuring consistent service delivery and building relationships
Maintain a strong working relationship with building management teams - coordinating access control, cleaning schedules, maintenance visits, and ongoing facilities needs
Act as a culture ambassador: support Workplace-led employee programs, foster inclusive spaces, and help implement company-wide traditions and celebrations

Fulltime

Workplace Experience Coordinator

As a Workplace Experience & Operations Coordinator based in Seoul, you will own ...

Location

Korea, Republic of , Seoul

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

3+ years of experience in office coordination, hospitality, facilities, or workplace operations
A strong operational mindset with a genuine passion for building meaningful employee experiences
Proven ability to manage multiple projects and competing priorities with exceptional attention to detail
Excellent written and verbal communication skills across email, Slack, and in-person interactions
Proficiency in Google Workspace (Docs, Sheets, Slides) and comfort using internal systems like Jira or help desk platforms
A proactive, positive, and solutions-oriented attitude - someone who thrives in fast-paced, people-first environments
Fluency English is required

Job Responsibility

Take ownership for the overall workplace experience and be empowered to identify and resolve issues end to end
Serve as the first point of contact for employees and visitors in Seoul, delivering warm, professional hospitality while following site security protocols and issuing visitor passes
Conduct daily office walkthroughs to ensure a clean, safe, and well-stocked environment
Oversee mail, shipping and receiving, office supplies, snacks, and general inventory
Manage employee requests through the Jira ticketing system or as advised by Client
Coordinate and execute on-site and remote events: taking ownership and making real time decisions to secure space, manage AV setup and takedown, greet guests, and liaise with catering or logistics teams
Support and manage meeting rooms, all-hands spaces, and other bookable areas - helping troubleshoot calendar clashes and ensuring the environment is meeting-ready
Coordinate with external vendors and building partners for day-to-day services (cleaning, IT support, catering), ensuring consistent service delivery and building relationships
Maintain a strong working relationship with building management teams - coordinating access control, cleaning schedules, maintenance visits, and ongoing facilities needs
Act as a culture ambassador: support Workplace-led employee programs, foster inclusive spaces, and help implement company-wide traditions and celebrations

Fulltime

Technical Workplace Ambassador

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Hyderabad

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent. Preferably technical background
2-5 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred
Exceptional customer service skills and professionalism with a passion for hospitality
Ability to manage multiple priorities and deliver results in a fast-paced environment
Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
Ability to work independently – strong prioritization and time management skills
Ability to work with diverse teams – lead and/or follow
respectful, cooperative, accountable
Excellent verbal and written communication skills with the ability to communicate professionally
Excellent organizational skills and process management

Job Responsibility

Overcoming engineering challenges
Uphold excellence and high standards in preventive maintenance programs and conservation practices
Monitor M&E projects for quality and timely delivery
Deliver complete and accurate facility management reports
Provide comprehensive facility, contract and procurement management for technical services
Contribute to hitting financial targets and other goals
Achieving key performance indicators
Meeting service level agreements
Managing on-site mechanical, electrical, plumbing installations and civil maintenance
Preparing the list of critical spares for all installations based on manufacturers’ recommendations

Fulltime

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Workplace Experience Ambassador

Job Responsibility

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