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We are looking for a Workplace Experience Ambassador to join our team in Overland Park, Kansas. In this role, you will ensure that building spaces are well-maintained and set up to create an exceptional experience for employees and visitors. This position requires a strong focus on customer service and collaboration across various teams. This is a contract-to-hire opportunity. 100% on-site. Requires you to be on your feet during the day and not just at a desk.
Job Responsibility:
Deliver exceptional customer service to both internal and external visitors, ensuring a welcoming and attentive environment
Manage front-of-house services, including directing inquiries to the appropriate departments
Organize and oversee the physical setup of meeting rooms and event spaces, including arranging furniture, signage, and equipment
Maintain accurate and updated records of room bookings and event calendars
Assist with other facilities-related tasks and services as needed to support the team
Collaborate with teams to ensure seamless communication and service delivery
Ensure all building spaces meet cleanliness and functionality standards
Respond promptly to requests and resolve issues to enhance the overall workplace experience
Requirements:
Excellent customer service skills with strong written and verbal communication abilities
Self-motivated and efficient, with a confident approach to handling daily tasks
Proven ability to work collaboratively within a team and represent the department professionally
Strong organizational skills and attention to detail
Proficiency in using PC platforms and managing daily activities digitally
High school diploma or equivalent required
2-4 years of experience in reception, concierge, or a related field
Nice to have:
Hospitality or catering experience is preferred
What we offer:
medical, vision, dental, and life and disability insurance