Workplace Experience Ambassador

• Deliver exceptional customer service to both internal and external visitors, ensuring a welcoming and attentive environment
• Manage front-of-house services, including directing inquiries to the appropriate departments
• Organize and oversee the physical setup of meeting rooms and event spaces, including arranging furniture, signage, and equipment
• Maintain accurate and updated records of room bookings and event calendars
• Assist with other facilities-related tasks and services as needed to support the team
• Collaborate with teams to ensure seamless communication and service delivery
• Ensure all building spaces meet cleanliness and functionality standards
• Respond promptly to requests and resolve issues to enhance the overall workplace experience

• Excellent customer service skills with strong written and verbal communication abilities
• Self-motivated and efficient, with a confident approach to handling daily tasks
• Proven ability to work collaboratively within a team and represent the department professionally
• Strong organizational skills and attention to detail
• Proficiency in using PC platforms and managing daily activities digitally
• High school diploma or equivalent required
• 2-4 years of experience in reception, concierge, or a related field

Hospitality or catering experience is preferred

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan