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Beacon Hill Associates is hiring for a Workplace Experience Ambassador to support daily office operations and provide front-of-house customer service within a large professional office environment.
Job Responsibility:
Welcome and assist internal and external visitors while providing professional customer service
Respond to incoming questions and direct visitors to the appropriate teams or spaces
Act as a primary point of contact for front-of-house inquiries
Manage front-of-house services and maintain a professional reception environment
Coordinate meeting and event space setups including furniture, signage, and equipment
Maintain accurate records of room reservations, event calendars, and space bookings
Support facilities and operational tasks as needed
Ensure visitor interactions follow building procedures and operational guidelines
Monitor shared spaces and escalate any concerns related to safety or operations
Requirements:
High school diploma or GED required
2+ years of hospitality, reception, concierge, or related customer-facing experience preferred
Strong customer service and communication skills
Comfortable assisting with event setups and light furniture movement (up to 25 lbs)
Detail-oriented with strong organizational skills
Self-motivated with a positive, professional attitude
Ability to collaborate with team members
Basic computer skills and comfort using office platforms