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We are looking for a Workplace Exp Coordinator to support daily front-of-house operations and create a welcoming, well-organized experience for employees and visitors. This Contract position is ideal for someone who enjoys balancing guest services, workplace coordination, and administrative support in an in-person office setting. The person in this role will help keep the site running smoothly by assisting with visitor management, service requests, event coordination, and general workplace needs while collaborating closely with the on-site team.
Job Responsibility:
Welcome employees, guests, and vendors with a detail-oriented approach while managing sign-in procedures, visitor badges, parking access, and site security practices
Coordinate front desk and workplace support activities to ensure day-to-day office services are handled efficiently and consistently
Arrange workplace requests such as dining reservations, business-related activities, and other on-site support needs on behalf of employees or teams
Submit and monitor janitorial and maintenance requests, and help ensure issues are addressed in a timely manner
Support office operations by assisting with mail handling, supply coordination, and onboarding-related workplace setup
Respond to questions, concerns, and service issues from employees, guests, and colleagues with a solutions-focused customer service mindset
Plan and support on-site meetings and events, including room preparation, supply delivery, event setup, and post-event breakdown
Follow building-specific safety, security, and emergency procedures and escalate concerns to the appropriate contacts when necessary
Work with external service providers and internal partners to coordinate workplace services, deliveries, and operational needs
Requirements:
At least 2 years of experience in hospitality, front desk support, workplace services, or a similar customer-facing environment
High school diploma or equivalent required
Strong customer service skills with the ability to interact professionally with employees, guests, and vendors
Effective verbal and written communication skills, along with solid interpersonal abilities
Strong organizational skills and the ability to manage routine tasks, requests, and scheduling details accurately
Ability to follow established procedures, maintain consistency, and resolve straightforward issues with sound judgment
Basic to intermediate computer proficiency, including working knowledge of Microsoft Office applications such as Word, Excel, and Outlook
What we offer:
Medical, vision, dental, and life and disability insurance