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Workplace Executive

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JLL

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Location:
Singapore , Singapore

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A Workplace Executive is responsible for overseeing various aspects of workplace management, ensuring efficient operations, compliance, and a positive workplace experience. This role requires a diverse skill set and the ability to manage multiple responsibilities across different domains. They include but not limited to data & reporting, Compliance & Risk Management, Training & Development for FM staff and subcontractors, vendor management, asset management as well as Environmental Health Safety related activities.

Job Responsibility:

  • Assist Account Lead with tenant liaison activities and resolve property-related issues promptly
  • Inspect ongoing minor renovation or maintenance projects
  • Check daily reports on facility operations and address operational concerns
  • Perform spot checks on cleaning and maintenance services
  • Respond to ad-hoc requests from employees or management
  • Ensure all critical issues have been addressed and plan for resolution
  • Monitor and manage any emergencies or urgent facility issues
  • Continuously assess the workplace for potential improvements in efficiency, safety, or experience
  • Stay updated on any changes in relevant regulations or company policies
  • Update asset registers and maintenance schedules
  • Review and respond to help desk tickets, ensuring timely resolution
  • Prepare for any upcoming audits or inspections
  • Analyse workplace data and KPIs, preparing monthly reports

Requirements:

  • Diploma in Facility Management, Engineering, or a related field
  • Proven experience in facility management, preferably in a corporate setting
  • Strong understanding of health and safety regulations and best practices
  • Excellent organizational, communication, and interpersonal skills
  • Proficiency in Microsoft Office Suite and CMMS software
  • Knowledge of Change management process for technical maintenance activities
  • Proficiency in collecting, analyzing, and interpreting workplace data
  • Ability to create and present KPI reports and SLAs
  • Experience with CMMS data analysis
  • Knowledge of relevant health and safety regulations
  • Understanding of corporate policies and procedures
  • Experience in contract compliance and risk mitigation strategies
  • Familiarity with record retention procedures and audit processes
  • Ability to develop and deliver training programs
  • Effective communication and presentation skills
  • Commitment to continuous learning and staying updated on industry regulations
  • Experience in maintaining asset registers
  • Knowledge of maintenance planning and execution
  • Project management skills for overseeing minor projects
  • Ability to manage and coordinate multiple vendors and contractors
  • Experience in conducting quality control checks and spot inspections
  • Negotiation skills for managing vendor contracts and costs
  • Understanding of workplace experience concepts and best practices
  • Customer service orientation for managing help desk operations and user requests
  • Knowledge of facilities services such as cleaning, waste management, pest control and landscaping
  • Understanding of EHS regulations and standards
  • Experience in implementing and maintaining EHS programs
  • Knowledge of emergency preparedness and response procedures
  • Ability to identify trends, issues, and improvement opportunities from data
  • Critical thinking skills for developing solutions to workplace challenges
  • Excellent written and verbal communication abilities
  • Ability to collaborate effectively with various departments and stakeholders
  • Capacity to manage multiple tasks and priorities simultaneously
  • Attention to detail and ability to meet deadlines
  • Proficiency in using relevant software and tools for data management and reporting
  • Understanding of workplace technologies and digital infrastructure
  • Ability to guide and support FM staff and subcontractors
  • Experience in change management and implementing new initiatives

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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