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We are looking for an experienced and service-focused Workplace Coordinator to support day-to-day front desk and workplace hospitality needs in Michigan. This contract position is designed for on-call coverage, making it a strong fit for someone who is adaptable, detail-oriented, and comfortable stepping into a fast-paced office environment as needs arise. The ideal candidate brings a welcoming presence, strong communication skills, and the ability to stay composed while assisting employees, guests, and onsite teams. This is an ON-CALL FLOATER position.
Job Responsibility:
Welcome visitors and employees with a detail-oriented, approachable demeanor while serving as a primary point of contact at the front desk
Manage incoming calls, respond to routine questions, and direct requests to the appropriate contacts in a timely manner
Provide workplace hospitality support by preparing refreshments, arranging food and beverage service for meetings, and clearing items afterward
Maintain coffee and beverage stations by refreshing supplies, operating equipment, and completing basic cleaning tasks as needed
Handle administrative support duties such as scanning documents, organizing materials, and assisting with general clerical work
Coordinate with onsite teams to provide coverage during urgent or short-notice staffing needs, including occasional same-day requests
Use workplace tools such as Microsoft Office and communication platforms to support daily operations and share updates effectively
Participate in onsite training and follow established workplace procedures to ensure a consistent guest and employee experience
Requirements:
Previous experience in reception, hospitality, concierge, office support, or a similarly customer-facing environment
Strong interpersonal skills with the confidence to initiate conversations and deliver a high level of service
A detail-oriented approach and the ability to remain calm, organized, and helpful during busy periods
Comfort with food and beverage support, including setting up and clearing light meeting refreshments
Proficiency with Microsoft Office
experience with Slack is helpful but not required
Availability to work on an on-call basis and flexibility to respond to occasional short-notice coverage needs