Workplace Co-ordinator

• Anticipate client and visitor needs, provide prompt response to requests and take initiative by troubleshooting problems and finding solutions
• Work with the Workplace Lead to coordinate events and activations through cross-functional collaboration with internal and external stakeholders and third-party suppliers
• Provide prompt assistance to staff, clients, and visitors with practical requirements such as security passes, Wi-Fi access and back-office activities etc.
• Look for ways to continuously broaden the offering to improve client and employee experience
• Proactively engage with internal stakeholders, external clients, and vendors to develop and maintain strong relationships with the view to model good experience delivery for the business across multiply locations
• Support the team with facility related queries, contractor coordination, maintenance and compliance items as requested

• Proven experience in a people centric, client or customer service focused role
• Prior experience or training in the catering or event management industry will be highly regarded but is not essential
• Ability to quickly learn digital collaboration tools and new systems
• Excellent interpersonal and communication skills, including written communication
• Collaborative team player with the confidence to influence up, down and across the organisation
• Personable and enthusiastic nature, genuine passion for providing an elevated service and ability to create an inclusive and welcoming environment
• Self-starter who is adaptable, resilient and thrives in a fast paced, exciting, people centric environment

Prior experience or training in the catering or event management industry

• Learning and development opportunities
• Competitive paid parental leave
• Cultural public holiday swaps
• Wellbeing support programmes