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Workplace Change Management Lead

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JLL

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Location:
India , Bengaluru

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Workplace Change Management Lead, for workplace change management, and business unit engagement to support regional workplace programs and major projects, to support employee transition into new space and workplace environments. This role will need to influence and manage strong relationships and participation with senior management and throughout the organization to effectively support change in pursuit of strategic goals and objectives. Workplace Change Manager, leading the CPG workplace experience change management function in region, to support CPG long-term strategic objectives. Define the change vision and goals, develop the strategy, the multigenerational roadmap, coordinate with BAU/ routine and project comms, proactively address communications, and prioritize team efforts across Workplace and CPG functions. Partner effectively with regional Workplace Strategy, Design, Planning and Experience roles, as well as with partners across CPG including but not limited to; Construction project management, property management, move management, technology, real estate planning, business unit relationship managers, and amenities operations. Will support employee research engagement on all major programs/ projects, and data analysis to recommend future solutions that continually improve our workplace program. Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational. Drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management. This position is highly integrated within the client team, working within a highly matrixed team, to deliver a complex set of projects.

Job Responsibility:

  • Develop and execute global workplace change management strategies and plans, including assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals
  • Oversee major change management program implementation in key locations, including support of project and move communications, for new and existing workplace transformation initiatives
  • Collaborate with partner organizations (tech, AV) to deliver cohesive communications and delivery before, during, and after the change
  • Facilitate business unit engagement and coordination, serving as a coach for senior leaders in helping them fulfill the role of change leader
  • Implement feedback-to-action loops for greater transparency across the corporate property organization
  • Provide ongoing neighborhood health change management support
  • Drive curation of digital content for workplace success initiatives
  • Monitor implementation timelines and activities, escalating risk and resistance and preparing risk mitigation tactics

Requirements:

  • 10+ years of change management business execution, implementation, or strategic planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Bachelor's degree required
  • MBA, advanced degree, or relevant certifications preferred
  • Experience with workplace strategy, design and planning
  • Change management programs e.g. ADKAR are advantageous
  • Proven track record of influencing and managing relationships at the senior executive level
  • Experience with program implementation and project management for large-scale, multi-phased workplace change initiatives
  • Strong collaboration skills and ability to manage complex, cross-functional, stakeholder alignment (real estate, IT, corporate comms, Brand, etc..) and issue resolution using executive influence skills
  • Entrepreneurial mindset with excellent time management and prioritization abilities
  • Outstanding presentation (concise, informative, timely), facilitation, and communication skills (both written and verbal)
  • Experience leading workplace strategies and business unit engagements to drive solutions to implement on major programs
  • Experience coordinating across complex multi-functional teams, managing competing priorities with diverse stakeholders

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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