Workplace Assistant

• Copy, print, and scan documents as requested, ensuring clarity, accuracy, and appropriate finishing options
• Transfer data to and from removable media, cloud-based solutions, and document and case management systems
• Manage outgoing mail and inter-office mail using PPI, DMO, or a franking machine
• Distribute incoming mail, inter-office correspondence, and couriered items
• Conduct hand deliveries and collections to and from local sites
• Retrieve and send files to and from offsite storage providers and carry out regular office file audits
• Arrange outgoing couriers and special deliveries
• Coordinate large-volume printing, scanning, and document finishing
• Prepare lockers, keys, and access credentials for new starters and leavers
• Ensure all displayed information in the office is current and relevant
• Assist with the supervision of external contractors and building management teams
• Support facilities-related activities, including fire warden and first aid duties
• Report equipment and furniture that require fixing or replacement
• Implement environmental policies including maintaining recycling areas
• Identify and report health & safety, cleaning, or general maintenance issues
• Maintain good housekeeping standards throughout the office
• Welcome and assist visitors and colleagues
• Communicate with clients in person or by phone regarding bookings and requirements
• Set up, maintain, and clear meeting rooms
• Manage meeting room and car park bookings
• Arrange IT support and set up technical equipment for meetings and events
• Assist with planning and executing internal events
• Maintain clean and well-stocked refreshment areas
• Undertake ad hoc duties as required by the line manager
• Provide flexible cover at other locations as needed for sickness or holiday absences

• Experience in a similar role within professional services
• Strong IT proficiency, particularly in Microsoft Office and document management systems
• Ability to manage workload efficiently, prioritising tasks effectively
• Excellent organisational skills with a keen eye for detail
• Effective communication skills, with the ability to build relationships at all levels
• Adaptability and a proactive approach to problem-solving
• Commitment to continuous improvement and the ability to adapt and innovate
• Understanding of confidentiality and document security best practices

Agile working and offer a blended approach to where and how we work