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Workplace Assistant

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Ampa - Legal & Professional Services

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Location:
United Kingdom , Brighton ▼

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Key feature of this role is to provide exceptional client experiences and support for all our clients, both external and internal. Therefore, successful candidates must be highly organised, enthusiastic, helpful individuals, with a range of client facing and business support skills.

Job Responsibility:

  • Meeting and greeting visitors and colleagues
  • Following the visitor management process
  • Liaising with the building reception team
  • Ensure the meeting rooms, reception area and collaboration spaces are presentable
  • Assist with the moving and organisation of office equipment and meeting room furniture
  • Organising and serving catering and refreshments to clients
  • Ensuring refreshment areas are kept well stocked, clean and tidy
  • Follow procedures to ensure coffee machines are well maintained
  • Setting up and clearing down meeting rooms
  • Ensure meeting rooms and office resource areas are stocked with correct stationary
  • Setting up the required equipment in the meeting rooms
  • Organise IT team support if required
  • Answering ‘phone calls within 3 rings
  • Responsible for managing the meeting room and car park bookings
  • Liaising with clients about their bookings and requirements
  • Reporting any equipment/furniture that requires fixing or replacing
  • Assist with ensuring we implement our environmental policy
  • Pro-actively ensure good housekeeping
  • Identify any H&S, cleaning or maintenance issues and report promptly
  • Assisting with the delivery of events
  • Copying, printing and scanning documents
  • Transferring of data
  • Sending outgoing mail and inter-office mail
  • Distribution of incoming/inter office mail and couriered items
  • Hand deliveries and collections
  • Retrieving and sending files to and from offsite storage
  • Arrange outgoing couriers and special deliveries
  • Arrange for large volume printing, scanning and document finishing work
  • Prepare for new starters and leavers
  • Ensure all information displayed in the office is appropriate and up to date
  • Assist with supervision of any external contractors
  • Assist with any facilities related activities including fire warden and first aid duties
  • Ensure all information on notice boards are updated
  • Assist with new starter induction tours
  • Ad hoc duties as required
  • Travel to other locations to help cover duties during sickness or holiday

Requirements:

  • Experience of working in a similar role within professional services
  • Flexibility with working hours is essential
  • Excellent IT skills and ability to use Microsoft Office products and other systems
  • Ability to work well under pressure to meet deadlines
  • Exceptional organisation skills
  • Effective communicator with the ability to build and maintain relationships at all levels
  • An attitude of ‘continuous improvement’
  • Good attention to detail
  • Professional presentation of self
  • Passionate about exceptional client experience
  • A willingness to learn and improve your own knowledge
  • Good at using your own initiative and a positive attitude to challenges
  • Willingness to support other teams whenever necessary
  • Reliable and punctual
  • Competent at problem solving quietly and discreetly
  • Be a team player
What we offer:
  • Agile working
  • Blended approach to where and how we work
  • Flexible working
  • Access to multi-brand experiences, diverse expertise, modern tech
  • Award-winning development

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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