Workplace Ambassador Job at JLL (Sydney)

Workplace Ambassador

JLL

Location:
Australia , Sydney

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As the Workplace Ambassador, you will be the heart of our client's office — creating an environment where every colleague and guest feels welcomed, valued, and supported. Your authentic enthusiasm and customer-first approach will help shape a workplace experience that inspires wellbeing, collaboration, and pride in our shared space. This client is a private health insurance company and their office is based on George St, this role is based fully on-site.

Job Responsibility:

Act as welcoming front desk presence providing strong first impressions and visitor journey management
Manage mail, courier services, security access passes and locker assignments
Ensure meeting rooms are clean, stocked and Audio-Visual services are operational
Oversee vendor operations (cleaning, maintenance, plants, HVAC) and conduct monthly vendor meetings
Manage amenities including stationery, kitchen supplies, consumables and printer toner
Daily management of work order and invoice system (Corrigo) and Property & Concierge Inbox
Conduct daily workplace walkthroughs and maintain workspace standards through timely maintenance requests
Complete monthly retail store check-ins and "Loving Our Stores" calls with reporting
Maintain access control, key register and Workplace Health & Safety rosters
Support facilities reporting, minor works projects and business continuity plans
Champion office experience by gathering feedback and collaborating with teams to address concerns
Follow escalation procedures and ensure compliance with JLL guidelines and procedures

Requirements:

Prior experience in reception/concierge and facilities or property management roles
Experience with booking systems and corporate environment preferred
Professional presentation with strong team collaboration and communication abilities
Self-motivated with ability to interact confidently across all organisational levels
Quick learner with genuine passion for creating positive workplace experiences
Demonstrated ability to manage hospitality excellence and facility operations with equal care

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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