Workplace Ambassador Job at JLL (Sydney)

Workplace Ambassador

JLL

Location:
Australia , Sydney

Category:
Real Estate

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Workplace Ambassador builds community by connecting our people with solutions. They foster togetherness, empower our staff, and provide friendly and responsive resolutions to our everyday office operations at our amazing office at 180 George Street. This pivotal role focuses on the technical and hard services of workplace operations, including facilities management, budgeting, finance, HSSE, occupancy planning, event logistics, workplace AV/tech, and process development. As a Workplace Ambassador, the individual connects stakeholders, improves facilities, and ensures excellent service to users.

Job Responsibility:

Provide premium customer service, act as office expert, and support Community Manager in stakeholder interactions
Manage contractors, assist in procurement, and build strong vendor relationships
Process invoices, monitor budget, and identify financial opportunities and discrepancies
Handle reactive maintenance, proactively address facilities issues, and maintain high office standards
Conduct safety audits, participate in emergency procedures, and ensure compliance with safety protocols
Raise and track work orders, ensuring timely completion and adherence to JLL standards
Analyze problems, implement long-term solutions, and achieve Key Performance Indicators
Perform additional tasks consistent with the Workplace Ambassador role, demonstrating adaptability and analytical skills

Requirements:

Extensive experience in property/facilities management, hospitality, hotel management or luxury corporate concierge
Strong administrative, communication and problem-solving skills
Proven experience with continuous improvement initiatives
Exceptional problem-solving skills with ability to adapt in a fast-paced environment
Self-motivated, goal-oriented, and focused on meeting performance targets
Strong communicator with excellent presentation, verbal, and written skills
Demonstrates honesty, trustworthiness, and flexibility in rapidly changing situations

What we offer:

Entrepreneurial, inclusive culture
Opportunity to develop strengths and enjoy a fulfilling career full of varied experiences
Commitment to equal opportunity and diversity
Proactive support for the needs that difference brings
Dedicated to offering veterans a successful civilian career

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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