WorkMax Customer Success Representative Job at Foundation Software (Payson)

Customer Success Representative

Location

USA , Payson

Salary:

Not provided

Foundation Software

Expiration Date

Until further notice

Requirements

Previous SaaS software, sales or customer success experience with a software/tech company preferred
Demonstrate the ability to learn and advance in your technical ability
Strong communication skills
Become familiar with the WorkMax suite of products and solutions, speak accurately to these solutions with customers
Excellent phone communication and web presentation skills
Proactively communicate with customers and effectively manage time
Goal driven to meet customer retention
Prefer experience with software/SaaS technology tools. (Salesforce CRM, Zoom, Microsoft Suite, along with other technology tools we use)
Have CRM experience and update valuable customer data within the CRM (Salesforce)

Job Responsibility

Conduct outgoing calls to existing software/SaaS customers, improve relations with customers and help them realize the maximum value the WorkMax platform has to offer their organization
Generate new sales opportunities from existing WorkMax customers
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate and complete information to team members by documenting key details within Salesforce CRM
Handle customer complaints - provide appropriate solutions and alternatives within specified time limits
follow up with customers to ensure resolutions are achieved
Communicate internally and externally with colleagues to provide resolution to common customer challenges

Fulltime

Customer Success Representative

A WorkMax Client Success Representative corresponds with existing customers, pro...

Location

United States , Payson

Salary:

Not provided

Foundation Software

Expiration Date

Until further notice

Requirements

Previous SaaS software, sales or customer success experience with a software/tech company preferred
Demonstrate the ability to learn and advance in your technical ability
Strong communication skills
Become familiar with the WorkMax suite of products and solutions, speak accurately to these solutions with customers
Excellent phone communication and web presentation skills
Proactively communicate with customers and effectively manage time
Goal driven to meet customer retention
Prefer experience with software/SaaS technology tools. (Salesforce CRM, Zoom, Microsoft Suite, along with other technology tools we use)
Have CRM experience and update valuable customer data within the CRM (Salesforce)

Job Responsibility

Conduct outgoing calls to existing software/SaaS customers, improve relations with customers and help them realize the maximum value the WorkMax platform has to offer their organization
Generate new sales opportunities from existing WorkMax customers
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate and complete information to team members by documenting key details within Salesforce CRM
Handle customer complaints - provide appropriate solutions and alternatives within specified time limits
follow up with customers to ensure resolutions are achieved
Communicate internally and externally with colleagues to provide resolution to common customer challenges

Fulltime

Workmax Implementation Specialist

The Implementation Specialist plays a pivotal role in ensuring the smooth deploy...

Location

United States , Payson

Salary:

Not provided

Foundation Software

Expiration Date

Until further notice

Requirements

Proven ability to independently manage and address complex client situations while adhering to established protocols
Excellent time management skills, with the ability to prioritize and handle multiple tasks efficiently
Strong communication and interpersonal skills, with a positive, customer-focused attitude and the ability to convey technical information in an accessible manner
Superior organizational skills, with a keen eye for detail and accuracy
Ability to maintain a high level of professionalism and empathy, even in challenging situations
Experience with Microsoft Word and Excel
working knowledge of other productivity tools (e.g., PowerPoint) is a plus
Strong analytical skills, with basic accounting knowledge being an advantage
Reliable and dependable, with proven punctuality and consistent work performance
A valid driver's license with a clean driving record acceptable to the company's insurance standards

Job Responsibility

Deliver high-quality, customized training sessions to clients both online and onsite, ensuring clients understand and maximize the use of the WorkMax software
Oversee the successful initial setup and implementation of clients' software, ensuring it meets their unique needs and objectives
Provide expert-level consulting services to both new and existing clients. Offer tailored guidance to help clients optimize their use of the product and achieve their business goals
Proactively identify and address client issues, questions, and concerns throughout the implementation process. Escalate critical issues to management for swift resolution
Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond promptly to inquiries, offering professional and efficient support
Travel to client sites (up to 40% of time) to facilitate onsite meetings, training, and support
Prepare and present relevant content and product demonstrations during client events and webinars. Engage clients with impactful presentations, showcasing best practices and real-world examples of how to use the WorkMax software
Work closely with internal departments, including product and technical teams, to address and resolve any technical challenges clients may encounter during implementation
Maintain accurate records of client progress, issues, and communication. Ensure thorough documentation of client interactions and keep systems updated with relevant information
Stay up to date with the latest product features, industry trends, and best practices

What we offer

Medical, Dental, Vision, 401K, PTO, Holiday Pay

Fulltime

Workmax Implementation Specialist

The Implementation Specialist plays a pivotal role in ensuring the smooth deploy...

Location

United States , Payson

Salary:

Not provided

Foundation Software

Expiration Date

Until further notice

Requirements

Proven ability to independently manage and address complex client situations while adhering to established protocols
Excellent time management skills, with the ability to prioritize and handle multiple tasks efficiently
Strong communication and interpersonal skills, with a positive, customer-focused attitude and the ability to convey technical information in an accessible manner
Superior organizational skills, with a keen eye for detail and accuracy
Ability to maintain a high level of professionalism and empathy, even in challenging situations
Experience with Microsoft Word and Excel
working knowledge of other productivity tools (e.g., PowerPoint) is a plus
Strong analytical skills, with basic accounting knowledge being an advantage
Reliable and dependable, with proven punctuality and consistent work performance
A valid driver's license with a clean driving record acceptable to the company's insurance standards

Job Responsibility

Deliver high-quality, customized training sessions to clients both online and onsite
Oversee the successful initial setup and implementation of clients' software
Provide expert-level consulting services to both new and existing clients
Proactively identify and address client issues, questions, and concerns throughout the implementation process
Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process
Travel to client sites (up to 40% of time) to facilitate onsite meetings, training, and support
Prepare and present relevant content and product demonstrations during client events and webinars
Work closely with internal departments, including product and technical teams, to address and resolve any technical challenges clients may encounter during implementation
Maintain accurate records of client progress, issues, and communication
Stay up to date with the latest product features, industry trends, and best practices

What we offer

Medical, Dental, Vision, 401K, PTO, Holiday Pay

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the r...

Location

United States , Holly Springs

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Full time required
availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver's License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations

Job Responsibility

Assists the Restaurant Manager with daily operations of the restaurant and supervises the team in their absence
Leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards
Provides excellent guest service in a fast and friendly manner
coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program

Fulltime

Select Country

WorkMax Customer Success Representative

Job Description

Job Responsibility

Requirements

What we offer

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