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Working Warehouse Supervisor

Canada, Burnaby Employment contract 65000.00 - 85000.00 USD / Year · Job Posted June 30, 2026
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Job Description

As a Working Warehouse Supervisor, you will help lead the day-to-day operations of the Vancouver Customer Service Center while reporting to an offsite manager. This role is ideal for someone who enjoys being visible on the floor, setting daily work priorities, supporting the team hands-on, and helping ensure customers receive dependable, professional service. This is a working supervisor position—not a desk-based role. The supervisor is expected to spend approximately 70–80% of the workday on the floor performing hands-on operational work alongside team members, including truck loading and unloading, inventory control, quality checks, and customer service support, while also providing leadership, coaching, and daily direction.

Job Responsibility

  • Lead and set daily work activities for the Vancouver CSC team while supporting priorities from the offsite manager
  • Coordinate the unloading and loading of route trucks, including participating in the physical work required to keep the operation moving
  • Support inventory accuracy, customer credits/backorders, and general warehouse organization
  • Provide excellent service to customers by helping ensure orders are accurate, complete, and delivered with professionalism
  • Coach associate's in real time on safety, quality, productivity, and customer service expectations
  • Help maintain a professional CSC environment, including facility appearance, truck appearance, and driver readiness

Requirements

  • High school diploma or GED
  • Minimum of four years related warehouse logistics leadership experience and/or training
  • or equivalent combination of education and experience with an emphasis in Logistics
  • or Bachelor's degree (B.S./B.A.) or equivalent from a college or university and a minimum of two years in logistics
  • Ability to lead, coach, and direct daily work activities in a hands-on warehouse or logistics environment
  • Experience with Order Management Software
  • Proficient in Microsoft Office Suite
  • Strong customer service mindset with the ability to support customers, drivers, and internal partners professionally
  • Positive, team-first approach with a willingness to lead from the floor
  • Attention to safety and detail
  • Experience working directly with company commercial truck drivers
  • Experience with multi-stop driver routing and dispatch using software
  • Time Management Skills
  • Multi-tasking Skills in a fast-paced environment
  • Excellent Verbal and Written Communication

Nice to have

  • Bachelor's degree (B.S./B.A.) or equivalent from a college or university
  • Familiarity with Canadian transportation, workplace safety, and warehouse compliance standards
  • Charismatic and coaching style management
  • Hands on experience with hiring, and employee performance reviews
  • Ability to boost team morale, mentor and create a positive environment

What we offer

  • Comprehensive medical, dental and vision insurance
  • Prescription coverage
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Defined Contribution Pension Plan
  • Paid time off
  • Opportunities for development and advancement

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