This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Working Warehouse Supervisor, you will help lead the day-to-day operations of the Vancouver Customer Service Center while reporting to an offsite manager. This role is ideal for someone who enjoys being visible on the floor, setting daily work priorities, supporting the team hands-on, and helping ensure customers receive dependable, professional service. This is a working supervisor position—not a desk-based role. The supervisor is expected to spend approximately 70–80% of the workday on the floor performing hands-on operational work alongside team members, including truck loading and unloading, inventory control, quality checks, and customer service support, while also providing leadership, coaching, and daily direction.
Job Responsibility
Lead and set daily work activities for the Vancouver CSC team while supporting priorities from the offsite manager
Coordinate the unloading and loading of route trucks, including participating in the physical work required to keep the operation moving
Support inventory accuracy, customer credits/backorders, and general warehouse organization
Provide excellent service to customers by helping ensure orders are accurate, complete, and delivered with professionalism
Coach associate's in real time on safety, quality, productivity, and customer service expectations
Help maintain a professional CSC environment, including facility appearance, truck appearance, and driver readiness
Requirements
High school diploma or GED
Minimum of four years related warehouse logistics leadership experience and/or training
or equivalent combination of education and experience with an emphasis in Logistics
or Bachelor's degree (B.S./B.A.) or equivalent from a college or university and a minimum of two years in logistics
Ability to lead, coach, and direct daily work activities in a hands-on warehouse or logistics environment
Experience with Order Management Software
Proficient in Microsoft Office Suite
Strong customer service mindset with the ability to support customers, drivers, and internal partners professionally
Positive, team-first approach with a willingness to lead from the floor
Attention to safety and detail
Experience working directly with company commercial truck drivers
Experience with multi-stop driver routing and dispatch using software
Time Management Skills
Multi-tasking Skills in a fast-paced environment
Excellent Verbal and Written Communication
Nice to have
Bachelor's degree (B.S./B.A.) or equivalent from a college or university
Familiarity with Canadian transportation, workplace safety, and warehouse compliance standards
Charismatic and coaching style management
Hands on experience with hiring, and employee performance reviews
Ability to boost team morale, mentor and create a positive environment
What we offer
Comprehensive medical, dental and vision insurance