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Working Team Lead

Mexico, Guadalajara · Job Posted March 19, 2026
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Job Description

Helpware is a technology-driven company with a global presence across several countries, including the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines. We specialize in offering top-notch Customer Experience and Operational Support to modern businesses. Our team of experts is committed to delivering exceptional services to our partners, leveraging our skilled teams, cutting-edge solutions, and advanced technologies to provide the highest value. Our Guadalajara, Mexico Team is growing and we're looking for an experienced team Lead to join our Helpware team.

Job Responsibility

  • Lead and manage a team of cold calling sales representatives, providing guidance, support, and motivation to achieve sales targets and objectives within short timeframes
  • Conduct extensive cold calling activities to prospect new clients, engaging with them and establishing initial relationships
  • Effectively manage the entire sales cycle for short-term client relationships, from lead generation to closing deals within a 30 to 60-day timeframe
  • Build rapport and maintain strong relationships with clients, understanding their immediate business needs and aligning our digital marketing solutions, including websites, to meet their short-term objectives
  • Stay updated on industry trends and advancements in digital marketing
  • Provide regular sales reports and performance analysis to senior management, highlighting key achievements, challenges, and recommendations for improvement within short-term client relationships

Requirements

  • C1 Language Level
  • At least 6 months of experience

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