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Working Supervisor - Lead Service Technician

United Kingdom, Dorrington · Job Posted May 03, 2026
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Job Responsibility

  • Management and delegation of daily jobs/workflow to the small team of Technicians
  • Supervising work in progress
  • Managing depot administration and paperwork, ensuring the accurate recording of jobs and invoicing of work
  • Customer communication and keeping customers updated with jobs
  • Proactive and positive people management skills with an ability to mentor the team on best practices & expectations
  • Hands-on workshop and field-based work servicing, maintaining, and repairing tractors, combines, forage harvesters, balers, and telehandlers
  • Conducting advanced fault diagnostics across mechanical, electrical, and hydraulic systems
  • Ensuring high standards of safety and workshop efficiency

Requirements

  • Proven technical expertise working on Tractors or Combine Harvesters within a similar Agri focused business
  • A recognised apprenticeship, C&G or NVQ in Land based engineering or a transferable qualification
  • Strong diagnostic ability across engines, hydraulic and electronic systems
  • A precise, methodical approach and pride in workmanship
  • Excellent communication skills
  • A customer-first attitude

What we offer

  • A competitive salary, negotiable based on your expertise
  • Fully expensed company vehicle
  • Formal technical training, (should you not have New Holland exp) and additional management development plans
  • Annual pay reviews
  • 23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays
  • Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute!
  • Additional option of joining the 'salary sacrifice' smart pension scheme
  • Life Assurance cover, up to 5 times salary with service
  • Employee Share Plan that provides our employees with a real stake in the business
  • Staff discounts on a huge variety of products at our stores
  • Structured long-term development routes into Master Technician, Technical Specialist, or Service & Senior Management roles

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