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Looking for a senior service technician role, or that first step into management with a growing and professional Agricultural Dealership? T H WHITE Agriculture officially opened its new Knighton depot in November. This marks a significant milestone as our first New Holland tractor facility located on the Welsh border, dedicated to supporting farmers across the Powys region. To support this new chapter, we’re recruiting a Supervisor/ Senior Service Technician to lead our team of Technicians. This is an important position. You’ll be setting the standards and upholding our reputation – ensuring our customers have the trusted advice, expert service and dependable aftersales care that has defined our name for generations. If you’re looking for more responsibility or the variety that a Supervisor role brings then we’d like to speak with you. You will be the kind of Service Technician who enjoys being ‘hands on’, helping your fellow engineers, liaising with customers and driving the depot’s operational performance each day.
Job Responsibility:
Management and delegation of daily jobs/workflow to the small team of Technicians
Supervising work in progress
Managing depot administration and paperwork, ensuring the accurate recording of jobs and invoicing of work
Customer communication and keeping customers updated with jobs
Proactive and positive people management skills with an ability to mentor the team on best practices & expectations
Hands-on workshop and field-based work servicing, maintaining, and repairing tractors, combines, forage harvesters, balers, and telehandlers
Conducting advanced fault diagnostics across mechanical, electrical, and hydraulic systems
Ensuring high standards of safety and workshop efficiency
Requirements:
Proven technical expertise working on Tractors or Combine Harvesters within a similar Agri focused business
A recognised apprenticeship, C&G or NVQ in Land based engineering or a transferable qualification
Strong diagnostic ability across engines, hydraulic and electronic systems
A precise, methodical approach and pride in workmanship
Excellent communication skills
A customer-first attitude
What we offer:
A competitive salary, negotiable based on your expertise
Fully expensed company vehicle
Formal technical training, (should you not have New Holland exp) and additional management development plans
Annual pay reviews
23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays
Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute! (subject to qualifying period)
Additional option of joining the ‘salary sacrifice’ smart pension scheme
Life Assurance cover, up to 5 times salary with service
Employee Share Plan that provides our employees with a real stake in the business
Staff discounts on a huge variety of products at our stores
Structured long-term development routes into Master Technician, Technical Specialist, or Service & Senior Management roles