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Working Student - IT Service

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Boston Consulting Group

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Location:
Poland , Warsaw

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This Working Student IT Service role at BCG offers hands-on experience supporting employees with IT needs in a Microsoft-based environment. The position involves installing and configuring hardware and software, providing user training, and maintaining technical documentation.

Job Responsibility:

  • Support employees regarding all questions relating to information and telecommunications technology in a Microsoft-based corporate environment
  • Install, configure, and commission hardware and software components and ensure they function properly
  • Train and advise users
  • Document tasks in the ticketing system and prepare technical documentation, instructions, and best-practice descriptions
  • Support videoconferences both at the client’s site and in-house
  • Perform logistical and administrative tasks in the IT environment, such as the acceptance and inventory of goods
  • Work closely with other internal IT functions and external service partners, ensuring the implementation and smooth operation of local, regional, and global IT solutions and projects

Requirements:

  • Currently pursuing a degree in a field related to Information Technology
  • Sound knowledge of hardware and software, mobile devices, networks, and the latest Microsoft and Apple products (Windows, Mac OS, iOS, Microsoft 365, and cloud services)
  • Comfortable interacting with people and experience effectively communicating and presenting technical concepts
  • Excellent Polish and very good written and spoken English language skills
  • Technological affinity and customer service orientation
  • Work style characterized by very high standards of quality as well as self-initiative
  • Talent for coordination, organization, and improvisation, along with a solution-oriented approach
  • Meticulous attention to detail
  • Patience and tact in stressful situations
  • Willing to learn continuously

Additional Information:

Job Posted:
February 16, 2026

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