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Instagrid Logo Instagrid · IT - Administration

Working Student - IT Infrastructure

Germany, Ludwigsburg Employment contract 20.00 - 22.00 EUR / Hour · Job Posted June 29, 2026
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Job Description

As a working student in our IT team, you support the day-to-day operation of our IT infrastructure and actively contribute to projects. You are the first point of contact for our colleagues when it comes to technical questions, and you make sure that workplaces and devices run reliably. Along the way, you'll get to know a modern, fully cloud-based Microsoft 365 environment from the ground up.

Job Responsibility

  • 1st Level Support / Helpdesk: You are the first contact for IT requests and incidents – you log tickets, resolve issues independently or escalate them in a well-prepared way, and document your solutions
  • On-Site Service: You provide hands-on deskside support directly at our Ludwigsburg site – setting up and handing over hardware, troubleshooting at the workplace, and assisting colleagues in person with their devices and peripherals
  • IT Onboarding: You prepare workplaces and end-user devices (Windows & Mac) for new colleagues, set up user accounts in Microsoft 365 / Entra ID, and support them through their first IT day
  • Client Management & Maintenance: You manage and maintain our endpoints via Intune, take care of software deployment, updates, and configurations, and keep an eye on the device inventory
  • Project Work: You support IT infrastructure and automation projects, e.g. rollouts, the introduction of new tools, or the improvement of existing processes
  • Documentation: You maintain guides and our internal knowledge base so that knowledge stays accessible to everyone

Requirements

  • You are an enrolled student, ideally in (business) informatics or a comparable field of study – though all tech-enthusiastic study programs are welcome
  • You have an interest in or initial experience with Microsoft 365 (e.g. Exchange Online, Teams, SharePoint, Entra ID, Intune)
  • You bring basic knowledge of operating and administering Windows and macOS devices
  • You work in a service- and solution-oriented way, enjoy communicating with people, and take a structured approach
  • You are confident in both German and English (spoken and written)
  • You work independently and reliably, and you are curious to learn new things

What we offer

  • Flexible working hours
  • Generous vacation entitlement plus additional special leave days (pro rata basis)
  • The opportunity to work in a company at the forefront of innovation
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