Working Student - Education Services Job at Brainlab (Munich)

Campus Assistant Director, Student Services

At American Career College, we share a passion for students and transforming hea...

Location

United States , Ontario

Salary:

70153.30 - 101733.10 USD / Year

American Career College

Expiration Date

Until further notice

Requirements

Three to five years’ experience in an academic setting, preferably with some management-level responsibilities involving student service administration/relations
Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections
Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BPPE and other accreditation standards is preferred
Bachelor's degree in education, administration, business management, psychology, sociology, social work, communications, or related field required

Job Responsibility

Collaborating with leadership and campus stakeholders to develop, implement, and oversee student services initiatives that support the student lifecycle from entry and persistence through completion
Providing direct support for key student services activities such as orientation, attendance and retention, re-entry, recognition, advising, probation, hearings and appeals, satisfactory academic plan (SAP) and leave of absence (LOA) management, and commencement ceremonies
Conducting regular student satisfaction reviews and collaborates with educational leadership to resolve areas of concern
Coordinating student organizations and activities
Supports campus policies and procedures compliance with regulatory, state and accrediting bodies

What we offer

medical
dental
vision
flexible spending accounts
401(k) match
paid time off
holidays
parental leave
tuition reimbursement
adoption assistance

Fulltime

Coordinator of Student Accessibility Services

Serves as the main service provider for students with disabilities, coordinates ...

Location

United States , Tiffin

Salary:

Not provided

Heidelberg University

Expiration Date

Until further notice

Requirements

Master’s degree in counseling, rehabilitation counseling, special education or related field
Knowledge of applicable laws and regulations
medical, mental health, learning disabilities, their functional limitations and appropriate accommodations
professional resources, including industry best practices
Experience with adaptive software and assistive technology
Excellent verbal and written communication skills and demonstrated problem-solving and dispute resolution including effective mediation skills
Strong organizational skills and expertise in planning, implementing, and evaluating student service/accommodation program in an academic environment
Ability to work both independently as well as cooperatively in a team setting
Exceptional self-motivation, integrity, and creativity
Ability to manage multiple tasks and adhere to strict deadlines

Job Responsibility

Determine student eligibility for services based on documentation regarding academic, classroom, housing, dining, and campus life accommodations
Conduct intake interviews, advise, and orient students on accessing appropriate support services
Responsible for the development and implementation of policies and procedures to ensure equal access for students with disabilities in compliance with Section 504 of the Rehabilitation Act and ADA Laws
Support students in resolving disability and accessibility related issues that may be a barrier to academic success
refer students to appropriate campus and community resources
Oversee testing services for students with disabilities, including scheduling appointments, collecting confidential tests from instructors, proctoring tests, and monitoring the testing center
Provide training to faculty/staff on developing accessible learning environments
Provide resources, information and advice for faculty working with students with disabilities in order to assist with assessment, curriculum development, and the adoption of Universal Design principles
Assess the effectiveness of disability program services and activities and implement improvements based on assessment data
Develop and revise policies and procedures as appropriate

Fulltime

Student Hub Advisor

The Student Hub Advisor supports students during their Bachelor’s or Master's de...

Location

Germany , Berlin

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Excellent organizational skills
Strong conflict resolution skills
Excellent written and spoken languages skills in German and English
Ability to work in a fast-paced environment
Ability to work effectively in a multicultural environment
Excellent service skills
Demonstrated organizational experience in running events, such as welcome days or new student orientation
Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
1-3 Years of Experience in the student services field or comparative field
Completion of a commercial apprenticeship

Job Responsibility

Provide excellent and effective service to students in a timely manner
Respond to a wide variety of enquiries via different systems and in person
Organize student events & support student clubs to increase student engagement & sense of belonging
Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
Help identify the students’ issues or needs and refer them to the appropriate support service
Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
Oversee & support peer mentor program, including helping to train student mentors
Share suggestions for improvements to the campus/learning environment with the responsible department
Other related duties

What we offer

Opportunity to work with a great team in a dynamic and international environment
30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Fulltime

Student Hub Advisor

The Student Hub Advisor supports students during their Bachelor’s or Master's de...

Location

Germany , Iserlohn

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Excellent organizational skills
Strong conflict resolution skills
Excellent written and spoken languages skills in German and English
Ability to work in a fast-paced environment
Ability to work effectively in a multicultural environment
Excellent service skills
Demonstrated organizational experience in running events, such as welcome days or new student orientation
Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
1-3 Years of Experience in the student services field or comparative field
Completion of a commercial apprenticeship

Job Responsibility

Provide excellent and effective service to students in a timely manner
Respond to a wide variety of enquiries via different systems and in person
Organize student events & support student clubs to increase student engagement & sense of belonging
Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
Help identify the students’ issues or needs and refer them to the appropriate support service
Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
Oversee & support peer mentor program, including helping to train student mentors
Share suggestions for improvements to the campus/learning environment with the responsible department
Other related duties

What we offer

Opportunity to work with a great team in a dynamic and international environment
30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Fulltime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Columbia

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as a primary point of contact for the student(s) within their assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Function as a role model for our TEACH values and fosters a culture of CARE
Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
Create and confirm an accurate financial plan by establishing timeframes to complete any application process
Continuously reviews student accounts to advise students on their financial eligibility
Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Lisle

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as primary point of contact for students within assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Support new student intake process by working with admissions to answer incoming student questions, provide review of program and student costs, and outline funding options
Create and confirm accurate financial plan
Continuously review student accounts to advise on financial eligibility
Maintain student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Continuously evaluate financial plans throughout student lifecycle and make adjustments
Utilize systems and student data to confirm and track accurate enrollment, persistence, and graduation information

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Student Services Coordinator

The Student Services Coordinator serves as the first point of contact for studen...

Location

United States , Sacramento

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Education, Psychology, Counseling, Social Work, Student Affairs, or a related field
1–3 years of experience in higher education, student services, customer service, or a related helping profession
Strong interpersonal and communication skills with the ability to interact effectively with diverse student populations
Demonstrated commitment to equity, inclusion, and supporting students from underrepresented backgrounds
Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office Suite and experience with student information systems (e.g., Banner, PeopleSoft, or similar)

Job Responsibility

Act as the primary front-line representative for student services, greeting students in-person, via phone, email, and virtual platforms with professionalism and empathy
Provide accurate information and guidance on a wide range of university resources, including academic advising, counseling and wellness services, disability accommodations, financial aid, housing, food insecurity programs, career development, and extracurricular opportunities
Assess student needs through initial consultations and make appropriate referrals to specialized departments or campus partners
Maintain up-to-date knowledge of all student support programs, policies, procedures, and campus events
Assist students with navigating university systems (e.g., student portal, registration, forms, and online resources)
Coordinate and facilitate student success workshops, information sessions, and resource fairs
Track and document student interactions using the university’s case management or CRM system to ensure follow-up and continuity of support
Collaborate with faculty, staff, and other student services teams to support holistic student development
Respond promptly to student inquiries and escalate complex issues to senior staff or appropriate departments as needed
Support the planning and execution of new student orientation and ongoing student engagement initiatives

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Academic Success Advisor

We are looking for a new colleague to join our Student Success Team in Hamburg o...

Location

Germany , Hamburg

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Master’s degree required
Academic skills and student support in higher education or a similar environment such as schools/colleges or companies
Teaching methods and strategies appropriate for higher education and students with different modes of study from a diverse range of educational backgrounds and ages
Supporting students/adults with disabilities/health conditions preferably within an educational context
Good knowledge of equity, diversity, and inclusion principles and legislative requirements including confidentiality and data protection
Experience supporting the academic success of students with diverse learning needs through tailored advising and guidance, preferably in a higher education context
High level of communication, interpersonal, and presentation skills, including 1:1 and group work
Experience in generating and implementing innovative ideas and approaches to supporting students
Some experience in supporting students in at least one student need category: mental health, disabilities, learning differences, and cultural backgrounds
Excellent skills and best practices for research, academic integrity, critical thinking, problem-solving, stress management, testing strategies, online learning strategies & skill development strategies

Job Responsibility

Support student retention initiatives such as identifying and monitoring students at risk of non-progression or withdrawal using academic performance indicators, and engagement trends
Develop and implement Academic Improvement Plans (AIPs) in collaboration with students, service center and academics, ensuring measurable goals, structured follow-up, and clear accountability
Initiate and maintain proactive communication with retention-risk students to encourage engagement, persistence, and timely use of support services
Curate and coordinate a program of study and learning strategy workshops that complement existing academic writing and research support
Deliver individualized student support through scheduled appointments, helping students build confidence and develop effective study skills such as organization, planning, problem-solving, and time management
Manage and further develop the existing communication plan for the Student Success Centre activities and resources
Maintain and enhance digital learning and information resources that support student progression
Oversee communication across various channels (internal and external, including social media), ensuring alignment with institutional goals and visibility of support services
Providing case-specific psycho-social support regarding integration and personal and academic development in Germany
Coordinate, plan, and administer the Health and Wellbeing Micro-credential for students each semester

What we offer

30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Parttime

Working Student - Education Services

Brainlab

Location:
Germany , Munich

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 24, 2026

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