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Working Student - Customer Support

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Brainlab

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Location:
Germany , Munich

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Are you looking for an opportunity to gain hands‑on experience in a forward‑thinking, impact‑driven environment? Join our Customer Support team and help clinical users and hospital IT departments work seamlessly with our software solutions in the field of medical registry technology.

Job Responsibility:

  • Collaborate with experienced colleagues across Support and Development to build expertise and explore solution paths
  • Handle customer requests via our Service Desk and provide clear, reliable support
  • Reproduce and analyze issues by setting up test scenarios in our internal environments
  • Support the Customer Support team in daily operations and ongoing improvement initiatives
  • Gain deep insights into hospital workflows, clinical environments, and the user experience with medical devices and supporting technologies

Requirements:

  • Ongoing studies in Computer Science, Electrical Engineering, Medical Engineering, or a comparable field
  • Strong customer orientation, analytical thinking, and excellent communication skills
  • A structured, reliable, and independent working style
  • Fluency in German (spoken and written) and good command of English
What we offer:
  • Flexible working hours
  • Secure bicycle storage room
  • Subsidized catering service
  • Weekly student lunches as well as regular after work and company events
  • Centrally located, modern work spaces with a great 212m² roof terrace

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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