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The Working Instruction Writer is responsible for developing clear and comprehensive Working Instructions intended for end users. This role involves creating step-by-step guidance that enables users to understand and execute procedures accurately.
Job Responsibility:
Develop Step-by-Step Instructions: Create clear, detailed working instructions using SAP Enable Now that guide end users through tasks and processes in a logical sequence, ensuring ease of understanding and accuracy
Engage with Subject Matter Experts: Collaborate with process owners and technical specialists to gather the necessary information and validate content, ensuring instructions reflect current practices and standards
Review and Revise Documentation: Regularly update and improve working instructions based on feedback, process changes, or lessons learned, maintaining the relevance and accuracy of each document
Ensure Regulatory and Quality Compliance: Align documentation with internal policies, quality standards, and regulatory requirements, supporting audit readiness and operational integrity
Standardize Document Formats: Adhere to approved templates and formatting guidelines to ensure working instructions are consistent, professional, and easy to follow across different departments or functions
Requirements:
Previous experience in working instructions writing
Finance (Planning and budgeting, O2DC, PM&M) or Operations (Manufacturing and Warehouse, Supply Chain, Quality)
S/4HANA Knowledge
Ability to understand/work with various online IT systems / applications including Microsoft Office suite
Strictly follow a template to allow development of content to be produced in a consistent and uniformed manner
Ability / experience to follow a project plan and be able to adhere to tight deadlines