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Our Corporate Marketing Operations team has an opening for a Workfront Administrator. You will be responsible for overseeing the implementation, configuration, maintenance, and support of the Adobe Workfront platform within the organization. You will collaborate with various departments to understand their workflow requirements and translate them into efficient processes within Adobe Workfront. You will also provide user training, troubleshooting assistance, reporting, and ensure the platform's optimal performance and security. Fusion experience will be helpful.
Job Responsibility:
Platform Configuration: Configure Adobe Workfront to align with the organization's project management, resource allocation, and reporting needs
System Administration: Manage user accounts, permissions, and access levels within Adobe Workfront
Workflow Optimization: Collaborate with stakeholders to analyze workflows and optimize processes within Adobe Workfront for efficiency and effectiveness
Integration: Integrate Adobe Workfront with other systems and tools used within the organization, such as CRM software, collaboration platforms, and financial systems
Training and Support: Provide training to users on how to effectively use Adobe Workfront and offer ongoing support and troubleshooting assistance
Customization: Customize Adobe Workfront by creating custom fields, forms, templates, and reports to meet specific business requirements
Security and Compliance: Ensure the security and compliance of Adobe Workfront by implementing best practices for data protection and user access control
Documentation: Maintain documentation of configurations, processes, and best practices related to Adobe Workfront administration
Vendor Relationship: Serve as the primary point of contact for Adobe Workfront vendor support and manage the resolution of technical issues
Continuous Improvement: Stay updated on new features and updates released by Adobe Workfront and identify opportunities for continuous improvement of the platform
Requirements:
Bachelor's degree in Information Technology, Computer Science, or related field
Previous experience administering Adobe Workfront or a similar project management platform
Strong understanding of project management principles and methodologies
Proficiency in configuring and customizing Adobe Workfront, including creating workflows, forms, and reports
Proficiency in using Workfront Fusion to automate integrations with other complementary systems and automate repetitive tasks
Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization
Ability to work remotely and/or with remote workers and lead a remote team, if needed
Strong problem-solving and troubleshooting abilities
Knowledge of integration techniques and APIs for connecting Adobe Workfront with other systems
Experience with data security and compliance standards
2+ years of experience in Adobe Workfront administration or a related role
Experience working in a matrixed corporate environment with multiple departments and stakeholders
Familiarity with Agile and Waterfall project management methodologies
Nice to have:
Certification in Workfront at the Project Manager, Developer or Fusion level
Expert certification a plus
What we offer:
Competitive medical plans for you and your family
Free HSA funds
A new fertility offering with stipend
Group life and disability
Paid parental leave
401k plus profit sharing
An employee stock purchase program
A new upgraded and streamlined mental health platform