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We are seeking an experienced Workforce Project Manager to lead the planning, execution, and governance of outsourced workforce operations. This role is critical in ensuring effective workforce deployment, vendor management, cost optimization, and operational excellence across multiple projects. The successful candidate will collaborate closely with internal Account Teams and external partners to drive scalable, compliant, and high-quality service delivery.
Job Responsibility
Lead end-to-end workforce and outsourcing strategy from planning and design to execution and operational governance
Develop and implement outsourcing schemes aligned with business objectives
Manage vendor including contract scope definition, cost estimation, and vendor workforce planning
Ensure optimal resource assignment in coordination with internal stakeholders and account teams
Monitor project performance including progress, quality, productivity, and cost efficiency
Drive continuous improvement initiatives to enhance operational efficiency and service delivery
Identify and manage risks, issues, and escalations with timely resolution
Maintain governance across outsourced operations ensuring compliance with contractual standards
Oversee skill and capability management of assigned workforce
Requirements
Experience in project management, or operations management
Strong stakeholder management skills
Experience in vendor management or outsourcing operations
Willingness to travel as required
Excellent communication and negotiation skills
Strong analytical and problem-solving capabilities
Nice to have
Experience in semiconductor, field service, or manufacturing industries