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As a global sports travel business delivering sporting trips and events worldwide, we rely on having the right people in the right place at the right time. Working closely with operational teams, you will help forecast staffing requirements, coordinate our casual workforce and ensure all trips are fully resourced while remaining cost-effective. Acting as a central point of coordination, you will support workforce planning, scheduling and resource allocation, ensuring staffing requirements are met efficiently and in line with business needs. You'll also oversee compliance, ensuring workers are appropriately trained, qualified and ready for deployment. This is a fast-paced, collaborative role that requires strong organisational skills, attention to detail and the ability to build effective relationships across both internal teams and our wider workforce. You'll play a key role in solving staffing challenges, responding to changing operational demands and supporting the successful delivery of sporting events around the world.
Job Responsibility
Forecast staffing requirements for upcoming trips, events and operational activity
Develop detailed staffing plans and cost models to support business performance
Source, onboard and manage staffing agencies and external workforce suppliers
Negotiate rates, terms and service agreements to maximise value and control costs
Ensure compliance with UK and international employment regulations, including Right to Work requirements and agency worker legislation
Manage agency worker timesheets, approvals and associated reporting
Maintain a high-quality pool of casual workers, including accurate records of skills, qualifications, availability and location
Partner with operational teams to identify staffing gaps and proactively address resource challenges
Coordinate worker allocation based on experience, availability and operational requirements
Manage last-minute staffing changes and operational cover requirements
Ensure all workers have completed required onboarding, training, DBS and safeguarding checks before deployment
Build strong relationships with operational leaders, agencies and casual workers to deliver a seamless staffing function.
Requirements
Proven experience in workforce planning, resource scheduling or logistics planning
Experience managing budgets and labour costs
Strong planning, forecasting and analytical skills
Experience working within travel, logistics, events or operational environments
Excellent stakeholder management and relationship-building skills
Strong organisational skills with the ability to manage multiple priorities and deadlines
Advanced Microsoft Office skills, particularly Excel
A proactive, self-motivated and solutions-focused approach
Excellent communication and customer service skills
Strong attention to detail and a commitment to compliance and operational excellence
Worldwide travel knowledge (desirable)
Experience within sports travel or sporting events would be advantageous but is not essential.
Nice to have
Worldwide travel knowledge (desirable)
Experience within sports travel or sporting events would be advantageous but is not essential.