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Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Workforce Planning Analyst is responsible for supporting data collection, tracking, analysis, and building simulations. Supporting planning tools, creating detailed reports, creating models which are used to create staffing forecasts and recommendations. The Analyst also works on various projects, implementations, and dashboard development to promote efficiencies for the Airports North America branch.
Job Responsibility:
Data sourcing, data housing/organization, interpreting and analyzation, summarizing and reporting
Support existing tool infrastructure and future development
Develop and implement new tools and processes, dashboards, scorecards
Preparing presentations in support of monthly/quarterly senior leadership meetings and various strategic initiatives of the organization
Write and validate rule parameters to ensure compliance with current engagement standards and quickly adapting to changes within the business
Calibrate staffing utilization and productivity reports and metrics
Create analysis of flight schedules, determine optimal yearly periods for all resource reassessments
Collect time and motion data within the Airports operations as required to ensure the most accurate data is being used in the planning models
Support projects and recommendations with quantitative and qualitative information
With the Workforce Planning team and Airports leadership, assist with dashboard development and goal setting using data analysis, such as overtime/undertime metrics
Provide solution support, managerial reporting, budgeting and financial evaluation/analysis, process development, and detailed accounting
Provide guidance to resource and operational teams using statistical analysis
Carry out trend analysis and make appropriate recommendations
Collaborate with various partners such as Talent Acquisition, Network Planning, and Finance
Develop and create ad-hoc reports
Perform other duties as required
Requirements:
Post Secondary Education an asset
Three (3) to five (5) years of analytical experience in a related field
Advanced proficiency with all Microsoft Office 365 tools, prominently Excel
Experience with SharePoint, Power BI and Microsoft Teams/Webex/Zoom online collaborative software
Experience in Workforce Planning solutions software
Strong analytical and problem-solving skills
Strong team leadership and development skills
Possess a comprehensive knowledge of the Airport experience and operation along with an understanding of the interdependencies of all operating and support systems
Ability to work under pressure in a fast paced, deadline driven team environment