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An exciting opportunity has arisen to join our friendly workforce team as a Payroll Administrator. The role of the Workforce Payroll Administrator will be to maintain accurate, confidential employee information within the Electronic Staff Record (ESR) to facilitate precise payroll calculations within strict deadlines. You'll collaborate with the wider Workforce team to deliver efficient administrative services, ensuring high quality support.
Job Responsibility:
Assist managers and employees with the completion of workforce/payroll documentation
Attendance at quarterly payroll meetings with payroll provider with other colleagues
Daily monitoring of the payroll inbox, ensuring all queries are dealt with in a timely manner
To identify and propose process improvements to improve efficiency
To ensure that all relevant adjustments are entered within deadlines and within correct authorisation and audit controls
To ensure accurate and authorised contracts, salaries and working patterns are recorded within deadlines
To ensure production of monthly reports and support managers in robust audit as needed
To perform regular data audits of employee data held in all systems, identifying and resolving discrepancies
To support managers to resolve staff queries, working closely with service based Workforce & Management Secretaries and Line Managers
To ensure accurate information to enable payment of salaries within deadlines
To ensure all relevant policies and procedures are understood and correctly applied, specifically around Agenda for Change
To enter data relevant to pay into ESR system
Produce regular and ad hoc reports on request, either from ESR directly or via Excel
Assisting Navigo departments e.g. Performance, in collation and input of monthly data requests
To ensure controls and audits are undertaken to assure accurate records are maintained
To ensure staff changes are correctly reflected in ESR and communicated to our payroll provider
To support with ensuring accurate attendance records for sickness and absence are maintained
To manage and maintain data within the ESR system and electronic employee files
To ensure information held on staff is up to date, accurate and complies with the Data Protection Act
To establish a work pattern to ensure pre-determined deadlines are met
To identify and act upon priorities to ensure the accuracy of the ESR system, Workforce documentation and payroll inputs
To resolve all queries and ensure answers are communicated, liaising between the Workforce team to resolve any employee concerns
Send out Inter-Authority Transfers via ESR to request the verification of previous NHS continuous service dates
Inputting accurate employee and candidate personal information onto ESR verifying and monitor its compliance with equal opportunities and best practice
Be conversant with pay scales and annual leave entitlement and be able to calculate and explain these to managers and staff
To undertake any other tasks linked to payroll, which are commensurate with the level and responsibilities of the post such as salary sacrifice and lease car authorisations
Plan own workload in order to meet ongoing and regular priorities in the role and able to respond to ad hoc demands within the department and for colleagues
To provide general HR information to managers, staff and the general public on request
To provide consistent, accurate and timely response to all requests for HR service, either by telephone, email or face to face
Contribute to the development and continual improvement of the HR Service
Prepare and collate paperwork in line with Navigo policies and procedures and current legislation
Maintain and input on databases for all areas of HR administration / record keeping
Ensure all correspondence is accurate and timely
Be familiar with relevant employment law issues and be aware of changes to the law
Assisting managers and employees with the completion of workforce documentation
Dealing with ad hoc queries from managers, staff and wider organisation
Develop constructive working relationships with staff members and promote effective communications at all levels
Requirements:
NVQ III or equivalent in Administration (or able to demonstrate equivalent competencies acquired over time)
Functional skills level 2 (maths and English) or GCSE 9-4 (maths and English)
Team working
Evidence of managing conflicting priorities
Knowledge of Electronic staff records systems (ESR)
Computer literacy with experience of MS Office, particularly Word, Excel and Outlook, Internet
Work to high degree of accuracy
High standard of written and verbal communication skills in line with legislation, policies and procedures
1 years payroll administration experience or use of electronic staff record (ESR) system
Experience of working in a fast paced role
Ability to prioritise, work on own initiative and work to tight deadlines to meet competing demands
1 years admin experience with a history of maintaining accurate data information
Nice to have:
CPP qualification or willing to work towards
Skills and experience in a large multi-faceted organisation
Previous experience of working in administrative role