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Workforce Officer

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Cumbria, Northumberland, Tyne and Wear NHS...

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Location:
United Kingdom , Tanfield Lea, Durham

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

39959.00 - 48117.00 GBP / Year
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Job Description:

Looking to make a real impact across NHS and non-NHS clients? If so, this could be the perfect next step in your career. In 2020, AuditOne -- one of the largest NHS advisory and assurance consortia -- brought together a unique blend of HR, conflict resolution and investigation specialists to create a new kind of workforce support service: WorkforceOne. Our mission? To transform the way organisations approach workplace investigations, employee relations and workforce support. Due to continued demand for our specialist service, we are entering an exciting period of expansion. We are now looking for a skilled and motivated Workforce Officer to join our team, supporting client organisations with complex employee relations casework and workplace investigations. This role is ideally suited to HR professionals with experience independently managing complex investigations and providing ER advice to senior managers.

Job Responsibility:

  • Provide specialist HR and employee relations support to client organisations
  • Manage complex workforce investigations and providing professional advice to managers and senior leaders
  • Independently lead workplace investigations from initial scoping through to completion
  • Develop investigation plans, gathering and analysing evidence, conducting interviews, and producing clear and comprehensive investigation reports with recommendations
  • Present findings at formal hearings and provide evidence at tribunals or regulatory proceedings where appropriate
  • Manage a varied caseload of employee relations matters, including disciplinary, grievance, capability, sickness absence and bullying and harassment cases
  • Ensure investigations and advice are delivered in line with employment legislation, NHS policies and best practice
  • Work closely with HR teams, senior managers and trade union representatives across client organisations
  • Provide expert advice and guidance on employee relations issues and supporting fair, consistent and evidence-based decision making
  • Contribute to the development of workforce insight by maintaining accurate case records, analysing investigation trends and producing management information to support organisational learning and improvements in workforce practice

Requirements:

  • Educated to degree level or equivalent with specialist knowledge of HR
  • CIPD qualification to degree level or working towards
  • Proven track record and specialist experience of leading complex ER activity including investigations involving senior managers across multiple complex organisations
  • Significant knowledge of employment legislation, case law plus knowledge of HR best practise and trends
  • Evidence of continuous personal and professional development
  • Excellent working knowledge of NHS terms and conditions and experience of working with multiple terms and conditions
  • Extensive experience of writing witness statements in line with national best practice guidance
  • Significant experience of presenting investigatory findings to hearing panels
  • Experience of completing investigation case files including liaison with the relevant external stakeholders
  • Experience of leading independent reviews
  • Experience of delivering HR activity and initiatives in a client facing role
  • Excellent communication skills including the ability to communicate complex and sensitive information
  • Ability to show empathy and build trust in relationships
  • Ability to build credibility quickly with a variety of stakeholders
  • Ability to interpret and apply NHS terms and conditions of employment
  • Coaching, negotiating and influencing skills
  • Excellent analytical and judgement skills with the ability to analyse and interpret situations and data
  • Ability to work on own initiative and as part of a team
  • Excellent presentation and report writing skills
  • Proficient IT skills (to include as a minimum: Word Excel, PowerPoint, HR databases)
  • Applicants must have current UK professional registration
What we offer:
  • Dynamic working environment
  • Flexible working
  • Home or remote working

Additional Information:

Job Posted:
April 11, 2026

Expiration:
April 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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