Workforce Management Specialist Job at Randstad (Warszawa)

Program Management Specialist

As a Contingent Workforce Program Management Specialist, you will play a key rol...

Location

India , Hyderabad

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree, preferably in Business Administration
10+ years of experience in a business environment
staffing industry experience is a plus
Proficiency in MS Outlook, Excel, and Word
Experience with SAP Fieldglass, Financial Force PSA, Oracle ERP, and Workday preferred
Knowledge of financial reporting, accrual accounting, PO budgeting, and payment reconciliations
Strong attention to detail and ability to reconcile reports from multiple sources
Excellent verbal and written communication skills
Ability to work independently under pressure
Administrative and clerical skills

Job Responsibility

Assisting with daily recruitment tasks to ensure a positive experience for hiring managers and contractor candidates
Auditing candidate files and maintaining compliance within Fieldglass
Running specialized reports to support workforce management and financial planning
Managing KPIs and creating dashboards for global monitoring
Coordinating job requisitions and approvals
Overseeing compliance activities such as background checks, drug testing, and security clearance validation
Administering assessments and pre-screening candidates in Fieldglass
Communicating with stakeholders for strategic sourcing and hiring
Solving critical issues related to contingent workforce management
Maintaining process and training documentation

Fulltime

Senior Workforce Planning Specialist

Location

Italy , Sesto Fiorentino, Firenze

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Being able to understand and embrace the IKEA people promise and people planning principles
Good knowledge of the workforce process and how can be executed in the unit
Good knowledge of how to implement plans, according to set budgets, business plan priorities and goals
Good knowledge of paid and worked hours dimensioning at unit level
Good knowledge of determining the existing staffing structure and proposing an ideal to-be contract structure
Good knowledge of unit business drivers and tasks and how they align to meeting and improving the customer experience
Good knowledge about the rights and obligations of workers and employers
Good knowledge of scheduling and time keeping software used in the unit
Good knowledge of legal people planning requirements, IKEA employment standards and adherence
Good ability to communicate clearly and effectively to different stakeholders and lead them to the organizational goals

Job Responsibility

Ensure adherence to IKEA employment standards, local legislation, and union requirements that relate to People Planning
Lead the partnership with department managers to co-create and post schedules on a timely basis, while aligning with the unit’s hours forecast
Apply available tools and relevant data analysis, including staffing structure and employees availability analysis, to secure and improve the people planning process in the unit in coordination with unit HR Team
Collaborate with Recruiting team and HR Manager to ensure vacancies are reviewed against defined headcount
Support the development and implementation of the digital people planning solutions.

What we offer

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together.

Fulltime

Sr. Process Specialist

To assist the Principal Process Specialist in managing the administration of Wor...

Location

Philippines , Muntinlupa City

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Total of 18 months of experience in a call center operations environment
Knowledge of call center business processes
Strong analytical skills and has the ability to analyze data impact for large Queues and call center operations performance management data
Results orientation with an emphasis for action, versatility, and adaptability
Critical thinking and problem solving skills
Strong communication skills
Management mindset with sound judgment
Ability to self-drive and work effectively with others
People management skills, including team formation, collaboration, and influencing (as applicable)

Job Responsibility

To assist the Principal Process Specialist in managing the administration of Workforce Management functions, such as Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, Intraday Management, and other supported tasks and process
To offer Workforce management-related consultation, leading and/or supporting the delivery of enhancements and projects
To partner with Operations and Functional teams through accurate and efficient execution and supporting overall strategy and performance
Supervises a team or manages assigned sub-function
Accurately create and maintain reports that provide insights into staffing forecast and layered role needs
Collaborate with onshore and local stakeholders e.g Capacity Planners, Recruitment, L&D, Operations, etc. to ensure timely delivery of staffing requirements
Acts as a subject matter expert in footprint related consults
Collaborate within Workforce, Operations and Functional teams in delivering business strategies that impact associate schedules
Provide support in managing associate schedules and off-phone activities in Calabrio Teleopti
Partake in company-wide initiatives and offer guidance based on availability and work requirements

Fulltime

Global Workforce Management Specialist

As a Global Workforce Management (WFM) Specialist, you will play a critical role...

Location

Philippines , Manila

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

At least 4 years of proven experience in workforce management within contact centres or multi-channel operational environments
Comfortable with forecasting models, analytics tools, and workforce planning methodologies
Strong understanding of scheduling, real-time staffing, channel mix, and SLA management in complex, distributed environments
Can effectively partner with market leads, cross-functional stakeholders, and diverse teams across time zones
Anticipates risks, identifies trends, and proposes solutions before challenges become issues
Thrives in fast-paced, evolving environments with shifting priorities and innovation opportunities

Job Responsibility

Build and refine multi-horizon forecasts that inform staffing needs across our patient-facing teams and clinical/support workflows
Create and maintain schedules that balance service levels, coverage minimums, productivity, and team wellbeing
Monitor intraday volumes and adjust staffing as needed in real time to maintain service levels across channels and geographies
Own the PTO planning view and collaborate with Team Leads to ensure minimum coverage
Identify, plan, and manage OT needs end-to-end
Communicate forecast accuracy, hiring needs, capacity risks, and opportunities to market managers and senior leadership
Build and maintain WFM dashboards showing forecast vs actuals, coverage metrics, utilisation, shrinkage, OT impact, and other KPIs
Collaborate with stakeholders (Ops, QA, Training, Process, Product) to ensure workforce strategy supports quality outcomes
Partner with the Operations Manager in PH to manage workforce costs and drive efficiency improvements

What we offer

Comprehensive health coverage (including dependents)
Vacation, sick, and parental leave
13th-month pay
All statutory benefits (SSS, PHIC, Pag-IBIG)
Wellness budgets
Transport allowance
Learning budgets
Certifications
Mentorship

Fulltime

Payroll Specialist

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP e...

Location

United States , Boston

Salary:

60000.00 - 85000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

Experience with ADP Workforce Now (WFN) required
Associate’s degree in accounting or a related field
bachelor’s degree preferred
Strong attention to detail with the ability to deliver accurate results under tight deadlines
Proficiency in Microsoft Excel, including the ability to analyze and reconcile data
Excellent verbal and written communication skills with the ability to collaborate cross-functionally
Working knowledge of payroll tax laws and multi-state compliance preferred
Experience in a high-growth or dynamic business environment is a plus
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Job Responsibility

Process full-cycle bi-weekly payroll using ADP Workforce Now, ensuring accuracy of earnings, deductions, adjustments, and compliance with federal, state, and local tax regulations
Maintain and update payroll records, including onboarding new hires, processing terminations, managing compensation changes, and ensuring proper data entry for all payroll inputs
Partner with the People Team to validate timekeeping records, confirm one-time payments or adjustments, and resolve discrepancies before payroll submission
Support multi-state payroll compliance by registering new state tax accounts and accurately configuring tax jurisdictions and employee work locations
Collaborate with the Accounting team to deliver post-payroll reporting, journal entries, and payroll summaries
Provide timely and professional support to employees regarding payroll and tax inquiries, ensuring clarity, confidentiality, and excellent service
Assist in year-end payroll processes, including W-2 preparation, payroll audits, and reporting compliance

What we offer

equity
benefits

Fulltime

Influencer Marketing Specialist

The Influencer Marketing Specialist will support the Disney Entertainment Digita...

Location

United States , Glendale

Salary:

65300.00 - 87500.00 USD / Year

Disney

Expiration Date

Until further notice

Requirements

2+ years of experience in Influencer Marketing and project/campaign management, PR or talent management, social/digital marketing with a focus on YouTube content preferred
BA in Digital Marketing, Marketing or Business Admin/relevant degree, or equivalent experience preferred
Influencer Marketing experience, ideally in custom/paid content campaigns managing contract negotiations, content production and reviews, and content launch across YouTube and/or other digital platforms
YouTube influencer/creator knowledge and curiosity to deepen understanding and awareness of space
Familiarity with digital content production and ability to establish production timelines and manage stakeholder delivery against deadlines
Ability to build and maintain relationships with external vendors (influencer/rep partners) and internal partners
Strong focus on organization, details, planning, and follow-through on project next-steps
Creative and quality control acumen, and understanding of specifications of digital/influencer content
Detail-oriented, resourceful and dependable with excellent written, verbal and interpersonal skills
Adaptable and solutions oriented, with an ability to thrive in a fast-paced, digital-forward environment

Job Responsibility

Liaise with YouTube Creative and Publishing teams to track and manage influencer content strategy calendars, budgets, and production schedules to ensure content delivers as required and on time to fulfill Digital Marketing plans
Lead influencer/creator discovery to understand YouTube and general creator landscape and trends. Utilize deep influencer/YouTube knowledge to drive strategic partnerships and custom content deals that create impactful brand marketing moments
Liaise with Legal and Contingent Workforce Management teams to engage and contract influencers according to TWDC hiring and legal policies
Confirm creative strategy/approach, deliverables, content requirements, and timelines for each custom influencer content piece
Route content to brand, legal, and clearances stakeholders, consolidate feedback and revisions, and deliver final assets in requested specifications to YouTube teams for distribution. Manage content launch on influencer handles (if applicable)
Timely and independent project management and coordination across stakeholders, ensuring awareness of milestones, delays and any relevant updates/issues
offer solutions as needed
Generate and maintain trackers for influencer contracting, content reviews, and content launch
Track budgets, costs, and invoicing, working with Digital Marketing’s Finance and Operations teams
Utilize and improve established templates and systems to manage influencer contracting and content production/reviews (e.g., Airtable, Box, Contingent Workforce reviews)

What we offer

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered

Fulltime

Talent Acquisition Specialist

Our client is seeking a driven and experienced Talent Acquisition Specialist to ...

Location

United Kingdom , Croydon

Salary:

38000.00 - 40000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Strong background in high-volume or mass recruitment
Confident communicator with the ability to influence and engage stakeholders at all levels
Highly organised, detail-oriented, and comfortable working in a fast-paced environment
Proficient in using ATS platforms and recruitment analytics

Job Responsibility

Lead end-to-end recruitment for a large volume of vacancies, ensuring timely and effective hiring
Collaborate with hiring managers and stakeholders to understand workforce needs and deliver tailored recruitment strategies
Source, screen, and shortlist candidates through various channels including job boards, social media, and internal talent pools
Coordinate interviews, manage offers, and ensure a seamless candidate experience
Maintain accurate records and reporting via the applicant tracking system (ATS)
Support recruitment campaigns and events to attract diverse and skilled talent
Provide regular updates and insights to stakeholders on recruitment progress and challenges

What we offer

Opportunity to contribute to a major recruitment project within a respected transport organisation
Collaborative and supportive team environment

Fulltime

Talent Acquisition Specialist

Our client is seeking a driven and experienced Talent Acquisition Specialist to ...

Location

United Kingdom , Croydon

Salary:

38000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong background in high-volume or mass recruitment
Confident communicator with the ability to influence and engage stakeholders at all levels
Highly organised, detail-oriented, and comfortable working in a fast-paced environment
Proficient in using ATS platforms and recruitment analytics

Job Responsibility

Lead end-to-end recruitment for a large volume of vacancies, ensuring timely and effective hiring
Collaborate with hiring managers and stakeholders to understand workforce needs and deliver tailored recruitment strategies
Source, screen, and shortlist candidates through various channels including job boards, social media, and internal talent pools
Coordinate interviews, manage offers, and ensure a seamless candidate experience
Maintain accurate records and reporting via the applicant tracking system (ATS)
Support recruitment campaigns and events to attract diverse and skilled talent
Provide regular updates and insights to stakeholders on recruitment progress and challenges

What we offer

Opportunity to contribute to a major recruitment project within a respected transport organisation
Collaborative and supportive team environment

Fulltime

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Workforce Management Specialist

Job Responsibility

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