Workforce Management Architect Job at Robert Half (Las Vegas)

Workforce Management Solutions Architect - Techno-Functional

CVS Health is seeking a seasoned Workforce Management (WFM) Techno-Functional Ex...

Location

United States , Farmers Branch

Salary:

106605.00 USD / Year

CVS Health

Expiration Date

June 30, 2026

Requirements

7+ years delivering Workforce Management solutions with deep expertise in forecasting, staffing, and scheduling.
7+ years’ experience working with WFM scheduling constructs (rules, templates, shifts, optimization constraints) and forecasting concepts (demand modeling inputs, scenarios, overrides).
6+ years’ experience configuring, customizing, and debugging WFM solutions.
5+ years' experience with large enterprise WFM platforms such as Infor WFM/Workbrain, UKG, Legion, or similar tools.
3+ years’ partnering with SaaS vendors to deliver business outcomes.
3+ years working in Agile environments with experience in change management and vendor negotiation.
3+ years demonstrating excellent communication and stakeholder leadership skills with the ability to drive decisions, manage competing priorities, and drive execution.
2+ years’ experience demonstrating analytical problem-solving and decision-making skills with with a track record of delivering scalable solutions.
2+ years demonstrating a growth mindset while developing self and others.

Job Responsibility

Lead discovery workshops with business stakeholders to understand demand drivers, arrival patterns/seasonality, labor standards, staffing strategies, and scheduling pain points
translate findings into actionable requirements and priorities.
Drive fit-gap analysis across vendor/product options and current-state tools
recommend the "right" functional approach (process + platform configuration) with clear tradeoffs and decision rationale.
Design forecasting workflows and operating model (inputs, assumptions, scenarios, overrides, governance) to produce reliable demand and staffing plans.
Define scheduling design patterns: shift templates, rules, segment windows, trial schedule sets, and schedule optimization constraints
ensure designs support business realities and compliance.
Establish solution guardrails for accuracy, auditability, and transparency (e.g., how totals are validated, how exceptions/anomalies are handled, how "what-if" analysis is performed).
Partner with engineering/technology leads to convert functional designs into configuration and build plans (configuration, custom extensions, reporting, automation, integrations).
Own functional delivery. This includes configuring and customizing vendor applications to meet business needs.

What we offer

Medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
bonus, commission or short-term incentive program
equity award program

Fulltime

Cloud Solution Architect - Workforce AI

Are you inspired to empower organizations to transform the way they work by harn...

Location

United States , Multiple Locations

Salary:

85100.00 - 169800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Authorization to work in the United States that does not now or in the future require employer sponsorship
This position is not eligible for visa sponsorship

Job Responsibility

Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value
Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot and/or Windows 365, AVD, and Intune, securing long-term customer success and renewal
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization
Accelerate Customer Cloud and AI Endpoint Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey
Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot and/or endpoint management, virtualization, AI integration as well as business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives
Embody our culture and values

Fulltime

AI Workforce Cloud Architect

We are looking for a Global Solution Architect (CSA), specializing in AI Busines...

Location

France , Issy Les Moulineaux

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Hands on experience in AI agents development and Copilot Studio (mandatory)
Fluent English in enterprise and executive environments (mandatory)
Proven experience working in a customer-facing role (e.g., internal and/or external)
Proven experience working on technical projects, interacting with business
Demonstrated experience delivering enterprise-scale solutions with measurable business outcomes
Strong understanding and working experience of AI solutions (including OpenAI, Anthropic, Google, Glean)
Ability to work with senior executives and challenge constructively to drive clarity and alignment
Adoption and Change Manage skills (PROSCI certification or equivalent is a plus)

Job Responsibility

Accelerate Value Realization: Actively engage with CxO, business, and technical decision makers to drive intent, enablement, and usage of M365 Copilot, Copilot Chat, Agents, and related Microsoft solutions—ultimately securing long‑term customer value and renewal. Mobilize technical and sales stakeholders around new opportunities and develop customer‑specific roadmaps that drive adoption, growth, and measurable business outcomes.
Customer Satisfaction: Serve as a trusted advisor to customers by applying deep expertise in M365 Copilot and Agents to help achieve Customer Success Plan outcomes. Actively listen, challenge constructively, and guide customers toward optimal decisions that unlock value.
Usage (Cloud & Support) Growth: Develop and execute strategies that increase usage and consumption across M365 Copilot, Copilot Chat, and Agents. Lead architecture design sessions, answer technical questions, and provide best practices for activating and governing solutions within enterprise environments.
Blocker Resolution: Identify and resolve issues preventing successful go‑lives by leveraging deep expertise in M365 Copilot, Agents, governance models, and enterprise integration. Lead business and technical conversations to ensure customers realize value from their Microsoft investments while delivering work aligned to Microsoft best practices and reusable IP.
Customer Insights: Capture structured insights from customer engagements and funnel them back to engineering, product, and cross‑functional Microsoft teams to inform continuous improvement and influence product evolution.
Develop and Evolve Unified IP: Play a central role in the ongoing development, enhancement, and maintenance of our Unified portfolio. Ensure assets remain current with product innovations and field learnings, while creating structured methodologies, templates, and solution patterns validated through customer engagements.
Scale Best Practices Across the Organization: Codify and scale best practices derived from incubation and customer delivery. Transform learnings into repeatable frameworks, guidance, and artifacts that can be adopted across regions and roles.
Field Enablement and Upskilling: Enable and upskill field roles within the Customer Success Unit (CSU) by providing training, coaching, playbooks, and readiness materials. Equip CSU teams with the knowledge and confidence needed to execute AI transformation engagements effectively and consistently at scale.
Learn‑It‑All Mindset: Maintain continuous learning aligned to team priorities, evolving AI capabilities, and Customer Success objectives. Proactively deepen skills in emerging technologies, architectural patterns, and enterprise readiness areas.

Fulltime

Cloud Solution Architect - AI Workforce

The AI Workforce team is a global group of technical architects and strategists ...

Location

United States , Multiple Locations

Salary:

85100.00 - 169800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties
2+ years experience working in a customer-facing role (e.g., internal and/or external)
2+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Advanced experience in Azure/M365 administration, development, and DevOps processes
Proven expertise in Azure AI workloads, Copilot extensibility, and agentic frameworks
Strong understanding of evaluation methodologies for AI systems (offline and real-time)
Proficiency in TypeSpec, Microsoft 365 Agents Toolkit, and orchestration patterns

Job Responsibility

Architect and deploy AI agent solutions leveraging Microsoft Copilot Studio, Agent Builder, and declarative frameworks
Define evaluation strategies for agent performance, safety, and compliance using metrics such as task success rate, latency, and failure rate
Mentor peers and guide readiness efforts aligned to corporate priorities like security, resilience, and AI innovation
Generate and evolve IP for emerging AI scenarios and represent Microsoft in technical communities through events, presentations, and content creation
Act as the voice of the customer, synthesizing insights to influence product roadmaps and program improvements
Translate customer challenges into solutions aligned with Microsoft’s platform strategy, ensuring clear articulation of ROI and business outcomes
Anticipate dissatisfaction, define conditions of success, and ensure a seamless, connected customer experience that accelerates adoption and transformation
Deliver operational excellence across engagements by applying governance principles and managing risk proactively
Execute value-based deliverables and prepare customers for operational readiness, long-term adoption, and well-architected, AI-enabled solutions
Identify and capture new opportunities for consumption and usage, collaborating across teams to accelerate deployment and ensure measurable customer impact

Fulltime

Cloud Solution Architect-AI Business Solutions-Modern Workforce

We are looking for a Cloud Solution Architect (CSA), specializing in AI solution...

Location

Costa Rica , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Advanced English level
Experience working with AI
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
2+ years experience working in a customer-facing role (e.g., internal and/or external)
2+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Job Responsibility

Business Impact - Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced peers
Collaborates across Microsoft and customer/partner teams through on-strategy delivery with minimal guidance from more experienced peers to achieve customer/partner objectives and increase/partner customer satisfaction
Contributes to managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks
Executes work in compliance with industry and Microsoft guidelines and procedures
With minimal guidance from more experienced peers, prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals
Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption with minimal guidance
Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects with minimal guidance from more experienced peers to help meet business and information technology (IT) requirements and resolve identified constraints
Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale with minimal guidance from more experienced peers based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation
Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements with minimal guidance from more experienced peers
Contributes to the identification and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of existing architecture and digital transformation solutions to customer/partner business outcomes

Fulltime

New

Director, Learning & Leadership Development

Get to Know Us: It's fun to work in a company where people truly believe in what...

Location

United States , Los Angeles

Salary:

176000.00 - 220000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Resources, Organizational Development, Education, Business, or a related field, or equivalent work experience
Advanced degree preferred
10+ years of progressive experience in Learning & Development, Leadership Development, or Talent Development, with a demonstrated track record of building and delivering high-impact programs
5+ years leading learning or talent development teams, including experience in matrixed, globally distributed, or hybrid work environments
Demonstrated experience designing, building, and facilitating leadership and manager development programs at enterprise scale
Hands-on experience operating learning technologies including LMS/LXP platforms and AI-enabled learning authoring and delivery tools
Strong facilitation skills and the ability to translate strategy into well-executed, measurable programs for audiences of varying seniority
Experience delivering programs across a global, distributed workforce, with an understanding of regional localization needs
Analytical mindset with experience using learning and people data to measure program impact, identify improvements, and build business cases
Experience in SaaS, fintech, or high-growth technology organizations preferred

Job Responsibility

Build & Deliver the Full Learning Portfolio: Design, build, and deliver BlackLine's full learning program portfolio — onboarding, professional development, management and leadership development, and capability-building — executing the strategy set with the Senior Director, TD&E
Design and Facilitate Leadership & Manager Development Programs: Design, build, and facilitate leadership and management development programs across all levels: emerging leaders, first-time people managers, senior leaders, and high-potential talent
Drive Manager Effectiveness at Scale: Build and deliver manager effectiveness programming grounded in connector-manager behaviors — regular feedback, coaching, recognition, and accountability — scaled across BlackLine's global people-manager population
Run High-Potential & Emerging Leader Programs: Deliver the high-potential and emerging-leader development programs, coordinating assessments, 360-degree feedback, and executive coaching logistics in partnership with the Sr. Director
Architect Modern Learning Experiences: Design and build learning experiences that prioritize relevance, speed, application, and measurable impact — favoring embedded microlearning, manager reinforcement tools, cohort-based learning, and performance support over episodic, classroom-style training
Design & Run Structured Onboarding: Build and run structured onboarding and ramp experiences across the organization, including role-specific 30-60-90-day pathways, buddy program coordination, and time-to-productivity tracking
Operate the Learning Technology Ecosystem: Operate BlackLine's learning technology stack day-to-day — LMS/LXP platforms, AI-enabled authoring tools, content libraries, and learning operations workflow — ensuring a high-quality and scalable learner experience
Produce Learning Analytics & Program Reporting: Generate and deliver the learning and program analytics — manager effectiveness scores, time-to-productivity, learner adoption, and behavior change indicators — that inform the Sr. Director's executive dashboard and CPO-level reporting
Manage Vendors, Budget & Partnerships: Own learning vendor relationships, content partnerships, and program budgets end-to-end, delivering quality outcomes on time and on budget across a global, distributed workforce
Support the leadership of the L&LD Delivery Team: Partner with the Sr. Director of Talent Development and Engagement to drive clear standards for learning quality, program governance, measurement rigor, and on-time delivery, while fostering a culture of experimentation and continuous improvement

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

New

Resource Manager

We are seeking an experienced Engineering Manager to support a large, highly tec...

Location

United States , Herndon

Salary:

151407.71 - 263268.64 USD / Year

Arcfield

Expiration Date

Until further notice

Requirements

Must possess and be able to maintain a TS/SCI clearance with Polygraph
BS 12-15, MS 10-13, PhD 10+
Minimum of 4 years of experience in a management capacity
Demonstrated experience supporting complex federal contracts, large-scale technical programs, or mission-critical operations
Proven ability to manage competing priorities and operate effectively in a high-visibility, fast-paced environment
Excellent leadership, communication, organizational, and analytical skills
Experience developing executive-level staffing metrics, dashboards, and operational reporting
Experience managing staffing and workforce operations within large government or technical programs
Strong coordination and communication skills across government, contractor, and subcontractor teams
Experience supporting onboarding, workforce tracking, and personnel management activities

Job Responsibility

Serve as the primary point of contact (POC) for workforce management and resource engagement strategies across the program
Manage staffing activities across a major program, including assisting with job requisition development and workforce planning efforts, including new program and proposal efforts
Act as the liaison: Between subcontractor/vendor partners and the Mountaineer PMO to receive and coordinate candidate resumes for open positions, Between Government Task Manager (GTMs) and Mountaineer PMO regarding personnel actions, including new hires, anticipated departures, and descoped positions
Coordinate with hiring managers and program leadership to support onboarding activities, including ensuring incoming personnel receive and execute program non-disclosure agreements (NDAs)
Collaborate with program subcontractors to fulfill staffing requirements and maintain workforce continuity
Assist Engineering Managers with candidate sourcing, screening, and interview coordination
Assess program openings to support the assignment of employees available for new or surge opportunities
Assess program capacity and workforce availability to support new position requirements
Track and maintain staffing data and workforce metrics, including: Active and inactive personnel counts, Labor category (LCAT) and level, Position identifiers and status tracking
Support process improvement initiatives focused on workforce management efficiencies and operational maturity

What we offer

Health Insurance
Life Insurance
Paid Time Off
Holiday Pay
Short Term and Long-Term Disability
Retirement and Savings
Learning and Development opportunities
wellness programs

Fulltime

Information Systems Security Engineer 3 (FORECASTED)

The Information Systems Security Engineer (ISSE) conducts and reviews technical ...

Location

United States , Annapolis Junction

Salary:

189000.00 - 260000.00 USD / Year

Columbia Technology Partners

Expiration Date

Until further notice

Requirements

Twenty (20) years as an ISSE on programs of similar scope, type, and complexity
Bachelor's degree in Computer Science, Information Assurance, Information Security System Engineering, or a related discipline
DoD 8570 IASAE Level 3 compliance
Both ISSEP and CISSP certifications
U.S. Citizenship is required for all applicants
DOD 8570 Certification
This position requires an active Security Clearance with appropriate Polygraph

Job Responsibility

Perform or review technical security assessments to identify vulnerabilities and ensure IA compliance
Validate, verify, and define system security requirements and designs
Design, develop, implement, and integrate IA/security systems and components across networked and multi-enclave environments
Embed IA into systems deployed to operational environments
Assist architects and developers with applying appropriate information security functionality
Support the development and maintenance of secure system architectures
Enforce trusted relationships among internal and external systems and architectures
Assess and mitigate security threats and risks throughout the program lifecycle
Contribute to security planning, assessments, risk analysis, and risk management activities
Review Certification and Accreditation (C&A) documentation for completeness and compliance

What we offer

Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options
Vision + Dental: Both free to you + paid in full by CTP
Retirement: 401k - 6% company contribution
PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition
Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you
Profit Sharing Bonus: End of year cash gets added to your bottom-line
Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team

Fulltime

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Workforce Management Architect

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