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Join us as a Workforce Management Analyst at Barclays, where you will drive the evolution of our digital landscape by delivering high-quality intranet and collaboration solutions, improving service reporting, and supporting colleague engagement initiatives. You will use technology and data to enhance processes, strengthen governance and controls, and deliver an excellent colleague and stakeholder experience.
Job Responsibility
Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process
Collaboration with teams across the bank to align and integrate workforce management processes and governance
Development and implementation of workforce management strategies, processes and controls to mitigate risks and maintain efficient banking operations
Identification of areas for improvement and providing recommendations for change in workforce management processes and provide feedback and coaching for colleagues on these highlighted areas
Identification of industry trends and developments to implement best practice in workforce management Services
Participation in projects and initiatives to improve workforce management efficiency and effectiveness
Development and management of staffing schedules to optimise staffing levels to meet business needs
Management of the operational readiness plans, supporting the business with meeting desired customer outcomes
Requirements
Strong workforce planning and FTE / cost management expertise
Ability to translate data into actionable insights and executive MI
Experience in driving MI governance, controls, and reporting cadence
Nice to have
Experience in MI transformation and automation of analytics
Knowledge of hiring lifecycle, pipeline management, and feasibility analysis
Strong communication skills for senior leadership engagement
Experience with tools like Workday, Tableau, and Power Automate platforms
Ability to drive cross-functional alignment and accountability
Stakeholder management across Finance, HR / TA, and Business
Strong analytical mindset with focus on risk identification and mitigation