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Blood Bank of Hawaii Logo Blood Bank of Hawaii · Human Resources

Workforce Development and Training Program Manager

United States · Job Posted December 06, 2025
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Job Description

Under the direction of the Director of Community Relations, the Workforce Development (WFD) Program Manager is responsible for execution of organizational workforce development strategies by developing, implementing and managing external and internal WFD programs. These include the High School Blood Bank Collections Specialist (Phlebotomist), University of Hawaii Donor Recruitment, and Center of Excellence Programs.

Job Responsibility

  • Works with Director of Community Relations and BBH leadership to build, strengthen, and maintain strategic relationships with collaborator organizations
  • Supports WFD program fundraising and marketing efforts
  • Plans and creates course pacing guides, curricula, lesson plans, and student/trainee assessment tools
  • Delivers engaging lessons, facilitates class activities and discussions, completes and presents both formal assessments and informal constructive feedback
  • Maintains a safe and inclusive classroom environment
  • Maintains thorough and accurate training and assessment records
  • Performs audits of training records
  • Provides presentations and reports related to training programs
  • Participates in special projects to implement new initiatives
  • Participates in department meetings, continuing education programs
  • Coordinates with the Director of Community Relations, teachers, and BBH management to evaluate the program
  • Works with Director of Community Relations to monitor and manage program budget and key performance indicators
  • Incorporates customer service in all training and serves as a resource and positive role model
  • Provides effective supervision to trainers and other direct report team members
  • Assists with recruitment of training program staff
  • Manages schedules and oversees performance assessments and management
  • Collaborates with BBH Operations leadership to coordinate training schedules for BBH trainees
  • Performs other duties and functions as assigned

Requirements

  • Experience in teaching or training curriculum development and/or execution strongly preferred
  • Healthcare industry experience desirable
  • Staff supervisory experience preferred
  • Bachelor’s Degree or equivalent in education, social services, or healthcare strongly preferred
  • Teaching or technical certifications preferred but not required
  • Demonstrated proficiency to design, develop, implement and conduct educational or training curricula
  • Ability to develop and conduct training needs assessments and surveys
  • Strong listening and communication skills
  • Strong critical thinking and problem-solving skills
  • Strong interpersonal and customer service skills
  • Strong organizational and time management skills
  • Composure and professionalism under time constraints or pressure
  • Effective use of basic business and educational software, such as MS Office Suite, Canva, Time and Attendance
  • Professional, business appearance
  • Flexibility in schedule to meet deadlines
  • Ability to travel among off-site locations

What we offer

  • 100% Paid Medical, Dental and Vision Insurance
  • Paid Time Off
  • Matching 401(K) Plan
  • Opportunities for professional development and growth
  • Collaborative and supportive work environment
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