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Encore Global Logo Encore Global · Office Administration

Workforce Coordinator

Australia, Melbourne · Job Posted April 23, 2026
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Job Description

Reporting to the Workforce Manager, the role of the Workforce Coordinator is to assist with the efficient delivery of events. The primary focus is on the accurate scheduling of crew to achieve labour efficiency and successful event outcomes.

Job Responsibility

  • Roster casual and full-time crew to ensure show delivery needs are met
  • Manage the rostering and payroll system (Timetarget / HumanForce) for casual and base staff to ensure all data is accurately captured and properly authorised
  • Plan the rostering of full time and casual crew to ensure payroll costs are minimised and that the skills mix on each job is accurate and appropriate
  • Liaise with venues to arrange utilisation of all crew as required
  • Respond to general phone inquiries to confirm staff shifts, troubleshoot where required

Requirements

  • Experience in a similar role
  • Respond to general phone inquiries to confirm staff shifts, troubleshoot where required
  • Excellent oral and written communication skills
  • Highly developed communication skills
  • Time management skills
  • the ability to manage multiple and competing deadlines
  • Excellent decision making skills

What we offer

  • Great Place To Work certification, ensuring a supportive and engaging work environment
  • Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
  • Wellness initiatives to prioritise your physical and mental well-being
  • Ample opportunities for career progression and professional growth
  • Commitment to sustainability initiatives, contributing to a greener future
  • Salary packaging options
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