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Workforce Coordinator - 37.5 Hours per week. Join us in shaping a smarter, more efficient workforce. This is a fast-paced, varied and rewarding role, ideal for someone who enjoys problem-solving, supporting others and getting stuck into meaningful work. The successful candidate will bring excellent communication skills, with the confidence to explain technical processes in a clear, accessible way. You'll be a collaborative team player who's equally comfortable taking initiative and working independently when needed.
Job Responsibility:
Provide user support to all staff groups for the Trusts electronic rostering platform
Offering the Workforce, Insights, Systems and Planning team with BAU data maintenance and reporting
Involved in the development and implementation of the system or similar systems within the organisation
Provide friendly, expert support to staff using the Trust's electronic rostering platform
Carry out day-to-day data maintenance and routine reporting
Contribute to system development, upgrades, and implementation projects
Support the delivery of high-quality Workforce Intelligence services, including benchmarking and performance reporting
Complete regular and ad hoc data quality checks
Assist with workforce information requests under the guidance of the Workforce Systems Analyst and Senior Administrators
Carrying out system maintenance for ESR and the Electronic Roster
Delivering engaging training sessions to key stakeholders and new managers
Completing data quality checks, routine reporting and basic data analysis
Contributing to system implementation, upgrades and ongoing improvement projects
Requirements:
Administration / IT qualification to diploma level or equivalent training and experience
General IT proficiency
Evidence of establishing work credibility and good working relationships
Experience of problem solving
Experience working in a busy office environment
Understanding of operational processes
Knowledge of using Workforce Systems within a Healthcare or related setting
Nice to have:
Allocate Certified Administrator
ECDL/Equivalent
Knowledge of using ESR Business Intelligence and Allocate HealthRoster
Evidence of managing projects/tasks /responsibilities with minimum guidance from team manager