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Workforce AI Specialist (incl Microsoft 365 Copilot) for Manufacturing Industry

Japan, Tokyo · Job Posted June 15, 2026
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Job Description

Be at the forefront of transforming how organizations work and innovate with AI and Modern Work solutions. As a Solution Area Specialist, you will drive the adoption of Microsoft 365 Copilot and Ai Workforce solutions across enterprise customers. You will engage with senior business and technical decision makers to identify opportunities, shape digital transformation strategies, and accelerate business outcomes through AI-powered productivity solutions. This role provides an opportunity to deepen your business acumen, develop strategic selling capabilities, and lead high-impact engagements that influence customer success and revenue growth. You will work in a flexible hybrid environment, collaborating across teams to deliver measurable value to customers. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We cultivate a culture of respect, integrity, and accountability, enabling every employee to thrive and contribute to shared success.

Job Responsibility

  • Identify new partners by researching and discussing with partners on customer scenarios, lead conversations, and set up events within Microsoft
  • Collaborate with the compete global black belts (GBBs) to analyze competitor products, solutions, and/or services and implement strategies to position Microsoft against competitors in customer communication
  • Review feedback reports and coach others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience
  • Manage the end-to-end business of the assigned territory, conduct forecasting for accounts, and develop a portfolio and territory plan to drive intentional selling aligned with strategic priorities

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field
  • 5+ years of technology-related sales or account management experience
  • Fluent business-level proficiency in Japanese, including reading, writing, and verbal communication, with the ability to engage effectively with end users and customer stakeholders in Japanese.
  • Experience in solution selling for cloud, SaaS, or AI-based products
  • Strong understanding of AI Workforce , Microsoft 365, or AI productivity solutions
  • Proven track record of driving complex, multi-stakeholder deals and achieving revenue targets
  • Experience engaging with executive-level customers and influencing decision-making
  • Ability to collaborate effectively across internal teams and partner ecosystems

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