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As a Specialist within our AI Workforce team, you will join a digital-first organization dedicated to one of Microsoft’s fastest-growing segments. In this role, you will empower customers to realize the full value of the Microsoft Cloud, leveraging world-class data and marketing insights to engage them exactly when and where they need support. You will act as a strategic advisor, leading consultative conversations that help organizations navigate the transition to hybrid work and digital transformation. By collaborating across internal teams and our global partner ecosystem, you will orchestrate end-to-end "Modern Work" strategies that drive significant customer value and transformational outcomes. This is an opportunity to hone your expertise in AI-driven workforce solutions while contributing to a culture rooted in growth mindset, diversity, and wellbeing. We are looking for customer-obsessed specialists who are passionate about digital-first engagement and eager to lead thought leadership in a high-scale environment. At Microsoft, you will be part of a mission to empower every person and organization on the planet to achieve more, building a career that prioritizes innovation, integrity, and shared success.
Job Responsibility:
Drive Strategic Engagement: Deliver a seamless, data-driven customer experience for key decision-makers to maximize satisfaction and long-term loyalty
Generate High-Value Pipeline: Initiate industry-specific conversations to qualify new opportunities and build a robust sales funnel in collaboration with account teams
Accelerate Deal Execution: Map stakeholder landscapes and implement rigorous close plans to move prioritized opportunities through the sales cycle
Orchestrate Internal Expertise: Navigate complex internal ecosystems to align the right technical and strategic resources for maximum customer impact
Scale via Partnerships: Partner with Global Partner Solutions (GPS) to identify new collaborators, develop joint proposals, and execute co-sell strategies
Demonstrate Technical Value: Lead high-impact demonstrations of Modern Workplace solutions to prove their capability against specific business objectives
Act as a Subject Matter Expert: Leverage deep competitive intelligence and solution-area expertise to mentor teams and inform pursuit strategies
Influence Senior Stakeholders: Build lasting relationships with C-suite and senior business leaders to secure commitment and drive digital transformation
Lead Cross-Functional Projects: Drive the execution of complex deliverables, leveraging internal workstreams and "compete" specialists to win against market rivals
Requirements:
Experience of technology-related sales or account management experience
Bachelor's Degree in Information Technology, and technology-related enterprise sales or account management experience
OR Master's Degree in Business Administration (e.g. MBA), Information Technology, or related field AND technology-related sales or account management experience
Experience of solution sales or consulting services sales experience
Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships
Nice to have:
Enterprise customer level experience with cloud, hybrid infrastructures, productivity and security technologies, and industry standards recommended