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Robert Half Logo Robert Half · Hospitality and Tourism

Workflow Coordinator – Hospitality

United States, Los Angeles · Job Posted June 15, 2026
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Job Description

We are looking for a Workflow Coordinator – Hospitality to support front desk and office services operations in Los Angeles, CA. This Contract position is ideal for someone who thrives in a fast-paced client environment, communicates confidently with colleagues and vendors, and keeps daily activity organized across hospitality and administrative functions. The role requires strong judgment, attention to detail, and the ability to remain flexible while managing multiple priorities throughout the workday.

Job Responsibility

  • Oversee day-to-day workflow across hospitality, reception, mail, copy, scanning, and related office service activities to keep requests moving efficiently
  • Coordinate catering and event support by organizing setups, working closely with food vendors, and ensuring spaces are prepared to client expectations
  • Assign tasks based on urgency, volume, and available resources while stepping in to help complete high-priority or complex assignments
  • Track incoming service requests, communicate updates on deadlines or issues, and escalate operational concerns promptly to leadership when needed
  • Maintain quality standards by reviewing completed work, reinforcing established procedures, and helping the team deliver a consistent client experience
  • Prepare routine logs, reports, and service documentation accurately and on schedule
  • Provide intake support for office service requests and determine the most effective approach, equipment, or resources for each job
  • Train and guide new team members on policies, procedures, and service expectations within the client site
  • Restock and monitor office equipment supplies, including paper and toner, while promoting efficient use of materials and resources

Requirements

  • High school diploma or equivalent required
  • At least 3 years of experience in office services, front desk support, hospitality coordination, or a similar corporate support role
  • Strong customer service and verbal communication skills, with the ability to interact professionally with clients, coworkers, and vendors
  • Proficiency with Microsoft Office, including Outlook, and comfort managing schedules, documentation, and reporting tasks
  • Demonstrated ability to organize workflow, prioritize competing requests, and meet deadlines in a busy environment
  • Knowledge of standard operating procedures, documentation practices, and quality assurance processes
  • Ability to sit for extended periods and regularly lift materials or supplies weighing up to 50 pounds
  • Flexible availability for Monday through Friday scheduling and a willingness to support evolving business needs

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
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