Workers Compensation Med Only Claims Representative Job at Engage Cleveland (Richfield)

Job Description

National Interstate is looking for a Workers Compensation Med Only Claims Representative to join their team. This individual will work a hybrid schedule out of the Richfield office. National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Job Responsibility

Manages an inventory of claims to evaluate compensability/liability
Conducts claim investigations to confirm coverage and to determine liability, compensability and damages
Determines and may negotiate appropriate claim settlements/reserves within prescribed authority
May attend arbitrations, mediations, depositions, or trials
Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
May authorize payments in accordance with assigned authority limit and ensures payments are made in a timely manner
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements
Performs other duties as assigned

Requirements

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
Generally, a minimum of 6 months of experience in property and casualty claims handling
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
Works within specific limits and authority on assignments of moderate technical complexity and coordination
Demonstrates functional analytical, negotiation, and problem-solving skills
Demonstrates knowledge of insurance policies, coverage, and claims handling procedures
Develops and maintains knowledge of industry laws and regulations
Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims
Strong interpersonal and communication skills with the ability to build relationships and handle negotiations
Proven ability to handle confidential information with discretion

What we offer

medical, dental, and vision coverage
wellness plans
parental leave
adoption assistance
tuition reimbursement
Paid Time Off and paid holidays
a 401(k) plan with company match
an employee stock purchase plan
commuter benefits

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Workers Compensation Med Only Claims Representative

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