Workers Compensation Claims Specialist

• Incident Response: Act as the first point of contact for all lines of business regarding incident and injury reporting on non work related claims, first aid, near misses, no lost time claims and modified no loss time claims
• End-to-End Processing: Oversee the claims submission process, ensuring all data and forms are transferred to various workers compensation boards within legally prescribed timelines
• Field Support & Coaching: Guide branch managers through workplace accident investigations
• Modified Work Program Management: Act as the ongoing liaison between the field, the injured workers and champion early return-to-work strategies
• Appeals & Documentation: Assist in the preparation of formal appeal submissions and maintain meticulous records of all claims activity
• Customer Service: Handling all certification of insurance requests and generic certificate of Insurance, clearance certificates
• Administrative Task: Mail (Digital mailroom - Xerox), Mail in CNESST portal, other duties as required

• Experience: Proven experience in disability management, workers' compensation claims, or risk management is an asset
• Knowledge: Strong understanding of regional occupational health and safety legislation and workers' compensation board processes
• Communication: Exceptional interpersonal skills with the ability to coach field staff and influence stakeholders at all levels
• Analytical Thinking: Ability to spot trends in data and translate them into actionable safety improvements
• Organization: Highly organized with the ability to manage multiple moving files while meeting strict legal deadlines
• Bilingual fluency Preferred: French and English

Bilingual fluency Preferred: French and English

• Work-Life balance: Embrace a remote work environment with a competitive salary
• Dynamic environment: Thrive in an atmosphere with diverse challenges and opportunities for continuous learning
• Collaborative leadership: Work with a leadership team committed to a collaborative and participatory approach
• RRSP
• health spending account
• comprehensive medical, dental, vision, disability, and life insurance
• personal spending account
• employee assistance program (EAP)
• generous time off policy
• discounts on everything from cell phone plans to car purchases
• stock purchase plan