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Brown & Brown UK Logo Brown & Brown UK · Insurance

Workers Compensation Claims Manager

United States, Tacoma 28.85 - 43.27 USD / Hour · Job Posted February 20, 2026
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Job Description

Brown & Brown is seeking a Workers Compensation Claims Manager to join our growing team in Tacoma, WA. The WC Claims Manager will have the primary responsibility for renewal contracts, client deliverables, and consulting services for a book of business. The position requires a working knowledge of Labor & Industries regulations and rating rules.

Job Responsibility

  • Responsible for development and maintenance of primary relationship with clients
  • Provide consulting on risk management and cost containment members for customers in the assigned book of business
  • Coordinate and collect contracts and applications as needed for renewal/enrollment of customers
  • Assist with and collaborate with team on return-to-work program implementation for customers
  • Coordinate customer access to safety and loss control resources offered by Brown & Brown
  • Work closely with Claim Managers and WC Analysts regarding customer service needs
  • Prepare client deliverables and support service tasks for a book of business
  • Keep abreast of developments in state statutes and their impact on our L&I clients
  • Consistently meet all Brown & Brown established quality control procedures and timelines
  • Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment
  • Maintain accurate and timely documentation of communications and insurance documents as required

Requirements

  • College degree (preferred)
  • Experience with Washington workers' compensation (preferred)
  • Experience with commercial insurance industry basics (preferred)
  • Excellent oral and written communications skills
  • Analytical, detail-oriented, with a commitment to accuracy
  • Must be able to self-check work
  • Good people skills and ability to work well in a team environment
  • Self starter
  • Highly organized and deadline focused
  • Proficient with Microsoft Tools, Outlook, Word, especially Excel and PowerPoint

What we offer

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more
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