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We are looking for a Workers Compensation Claim Adjuster - Trainee to join a team in Los Angeles, California. This Long-term Contract position is ideal for someone who enjoys customer interaction, investigative work, and managing time-sensitive claim activity in a structured office setting. The individual in this role will support workers compensation claim handling from intake through ongoing coordination, while working closely with injured workers, insured parties, medical providers, and internal business partners.
Job Responsibility
Conduct fact-finding reviews on new workers compensation claims to assess coverage, clarify loss details, and support compensability decisions
Confirm the accuracy and completeness of claim intake information, then update files to ensure records remain organized and current
Communicate with insureds, claimants, and other stakeholders to address questions, explain next steps, and provide attentive service throughout the claim process
Prepare and issue required jurisdictional notices, arrange benefit-related activities, and maintain documentation needed for claim administration
Coordinate medical appointments and gather treatment updates from providers to support timely handling of active files
Evaluate medical documentation and related claim materials to help determine claim validity and appropriate benefit consideration
Partner with investigative resources when red flags arise and assist with escalated claim review as needed
Work with legal representatives and internal partners to support case strategy, resolution planning, and ongoing file progress
Assist the broader claims team with administrative tasks such as filing, tracking deadlines, and completing assigned support activities
Requirements
Bachelor’s degree required
Previous exposure to workers compensation claims is preferred
Demonstrated ability to deliver responsive, service-focused support to customers and business partners
Strong analytical thinking and organizational skills, with the ability to manage multiple tasks accurately
Comfortable using computers and navigating digital systems in a fast-paced office environment
Typing proficiency in the 45-60 words-per-minute range
Effective written and verbal communication skills, along with the ability to collaborate in a team setting
Adaptable, dependable, and capable of exercising sound judgment in day-to-day work situations