This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Workers’ Compensation Program Manager is responsible for the effective management and oversight of Foster Farms’ workers’ compensation program, including coordination with the third-party administrator (TPA) and other key stakeholders. This position ensures timely, accurate, and fair resolution of claims while promoting a culture of care and compliance throughout the organization. The Program Manager develops and implements claim management strategies that reduce risk, control costs, and support positive recovery outcomes for injured employees. Additionally, this role provides leadership in identifying injury trends, recommending preventive measures, and ensuring consistent, high-quality claims handling practices aligned with company policies and regulatory requirements.
Job Responsibility:
Oversee TPA and insurance partners to ensure compliance and effective claims handling
Collaborate with legal counsel on complex and litigated claims, including mediations, depositions, and settlements
Partner with HR, Operations, and Safety teams to support return-to-work programs, injury prevention, and incident investigations
Lead quarterly claim reviews to monitor performance and drive continuous improvement
Ensure TPA compliance with contracts, service standards, and regulatory reporting requirements
Develop and track key performance metrics to improve outcomes, reduce costs, and strengthen program effectiveness
Serve as an advocate for injured employees while promoting consistency, fairness, and accountability in claims management
Provide education and guidance to field leaders on incident management and best practices
Stay current on changes in workers’ compensation laws and state regulations to ensure compliance
Oversee reserving practices, ensuring timely and accurate updates
Review and approve adjuster settlement requests and reserve increases within authorized limits
Collaborate with internal leadership (Operations, HR, Legal, Risk Management) and external partners (TPA, insurers, medical providers, consultants, and legal counsel) to manage claims effectively
Performs other duties and responsibilities as assigned
Requirements:
Bachelor’s degree from an accredited college or university with major coursework in risk management, law, claims, or related technical field preferred
Minimum of 5-7 years of claims experience working for an attorney, insurance carrier, TPA or self-insured employer
Position will be located onsite in the Central Valley
Certifications/Designations: AIC, ARM, CPCU, SIP designation or equivalent certification(s) preferred
Proficient with Insurer Claims systems and Risk Management Information Systems (RMIS)
Strong Computer skills including Excel, Word, PowerPoint, Gmail, Google Suite
Excellent verbal and written communication skills
Empathetic and caring demeanor with a strong focus on customer service
Demonstrated ability to effectively build, develop, and collaboratively work within cross-functional teams
Strong analytical, influential, interpersonal, and organizational skills
Must be results-oriented with the ability to drive continuous improvement within the organization