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The Workday Technical Lead is responsible for overseeing the technical delivery, configuration, and ongoing support of Workday across the organisation. The role requires deep expertise in Workday integrations, configuration, troubleshooting, and system enhancements, as well as the ability to mentor team members and collaborate closely with HR and technical stakeholders to ensure high-quality delivery.
Job Responsibility:
Lead the design, configuration, and implementation of Workday modules, including Absence, Compensation, HCM, Talent (Performance Management), Time Tracking, and Recruiting
Design, develop, test, and deploy integrations between Workday and third-party systems
Troubleshoot complex issues related to configuration, integrations, and overall Workday functionality
Mentor and support team members, including Senior Workday Consultants
Work with senior HR stakeholders to understand business needs and translate them into scalable technical solutions
Collaborate with technical leads, architects, and project managers to deliver projects on time, within scope, and to quality standards
Oversee integration points with other enterprise systems to maintain accuracy and data integrity
Conduct thorough testing and validation of configurations, integrations, and reports
Produce and maintain detailed technical documentation
Ensure daily operational support meets agreed SLAs
Partner with architecture teams to align on system design and longer-term roadmaps
Stay current with new Workday features and guide stakeholders on how to adopt them effectively
Promote a collaborative, customer-focused, and team-oriented working environment
Requirements:
5+ years’ experience as a Workday Consultant with strong expertise in configuration and change management
Hands-on experience with Absence, Time tracking and reporting (live environment includes HCM, Core & Advanced Compensation, Talent, Absence, Time Tracking, and Recruiting)
Strong understanding of Workday Business Process Framework and security configuration
Proven experience managing RFCs and delivering enhancements in a live Workday environment
Strong analytical, troubleshooting, and communication skills
Ability to manage multiple priorities and meet tight deadlines
Nice to have:
Workday certifications in relevant modules
Experience working in large, complex, or global environments
Familiarity with enterprise integration landscapes and associated technologies
Strong documentation and knowledge-sharing capability